Il faut que les collaborateurs échangent. Oui mais pourquoi ? Ils n’ont qu’à  s’en tenir au strict minimum et ne pas perdre de temps, on leur demande de produire !

Oui mais… comme le dit une récente étude Forrester, Informal learning connects with Corporate Training Programs, alors qu’en 1986 75% des connaissances nécessaires pour le travail étaient dans la tête des individus, aujourd’hui cela passe à …. 10%. Ca n’est pas qu’on soit devenus plus bêtes (quoique… 😉 ) mais c’est que la spécialisation accrue et la granularité croissante des expertises font qu’il y en a trop pour une seule personne. Et en plus avec la contrainte de réagir de plus en plus vite…

Ce que conseille donc Forrester :

THE DAYS OF FILLING EMPTY HEADS IS OVER!

The new critical skill is the ability to un-learn and rapidly learn new. Here’s a few suggestions I have for you to survive in this new world.

1. Enhance Your Network/Community
If only 10% of insight is useful, then the more connected you are the better the chances you will get the help you need with your network. Personally I prefer the concept of community over a network. Your network/community needs to have a trusting relationship to work. Notice I didn’t say build the network. The fact that you have 1000 contacts on LinkedIn is useless unless you are able to really tap into each of those 1000 contacts. Don’t just focus on quantity, focus on strength of your relationships.

2. Constantly Learn
Take advantage of RSS & Social Bookmarking! There is so much information out there, how do you find what is of value to you. RSS & Social Bookmarking holds part of the answer.

3. Collaborate
More and more we have opportunities to collaborate. Take advantage of them. If you want to be the lone hero all of the time… You will end up just being alone.

4. Develop Critical Thinking Skills
With the abundance of information, and no clear cut answer on anything. You’ll need to personally evaluate what is right and what is even more correct. Tap into the network, RSS, other sources but in the end make-up your own decision.

Tiens…on en reparlera dans mon futur billet sur la productivité…

Via le toujours très bon Rex Lee.