Digital Transformation

leading_digital

Leading Digital : how to digitize a non digital born business...

When people talk about digital businesses, they often mention  pure players like Google, Uber etc. what leads logical reactions from traditional businesses. They say...

Digital Transformation : don’t forget blue collars

Digital transformation is too often a matter of white collars. It can be seen at two levels. First because it's thought and designed by...

Digital Economy and Business Models

Digital and sharing economy

Are services the limit to the sharing economy ?

The sharing economy is disrupting traditional approaches and questions the position of former leaders. Its growth made possible by the web and the platform...
Thriving in the data economy

Thriving in the data economy requires a legal framework and boldness....

Everybody's talking about the data economy but few are really doing it. Some are aware but don't know where to start, some are stuck...

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Management and HR

Employee experience is the future

Employee experience is much more than the future of employer branding

In a previous post I introduced employee experience as the future of employer branding (or its extension, depending on what employer branding already meant...
Anne Boucher

“HR must be client centric”. Anne Boucher (SNCF)

Among my favorite HR matters when it comes to digital, there are client orientation and simplification. In many businesses we can see pioneers following...
Generations and life stages

Generations don’t change. Life stages do

New generations, Y,Z and what will come after are still the source of passionate debates even is some of their members are not that...

Collaboration & Enterprise 2.0

Facebook at Work

6 months with Facebook at work : my feedback

Facebook at Work : stroke of genius or huge joke ? Like many people, that's the question I had in mind when the enterprise...

How to Manage Complexity without Getting Complicated

Unlike what's often said, the complexity of their environment is not what makes businesses struggle. Their real issue is their internal complication what makes...

“Send later” : a simple functionality to make it up with...

Improving or transforming email has been a trendy topic for at least 10 years. Improving or transforming, because it looks clear that it's not...

Collaboration is a collective activity (and why you should care)

The same thing happens in nearly every workplace : a satisfactory level of collaboration and networking has not ben reached despite of the new...

Experience and digital business

Digital employee to CEO

Letter from a wannabe digital employee to his CEO

Dear CEO,You frequently take stands on our company's digital transformation, either in the press or internally. That's very kind of you and the least...
Employer Branding

Employer Branding is not about branding anymore

The other day I had a long discussion about employer branding. Most people involved in the discussion agreed to define employer branding as the...

Recruiting is a matter of marketing and candidate experience

HR and recruiting will, like any corporate function, face the consumerization of the work environment. By saying that I mean that practices, approaches and...

Marketing and Customer Relationship

Digital Assistants

How digital can improve the travel experience

Digital Transforms customer relationship and service in any industry. Today let's focus on the travel industry.How could players in the travel industry use digital...

Behind the scene at Orange Social Hub, with Lionel Fumado

Businesses lost control over their image and reputation the very first day they lost the exclusivity of speach about themselves. Today, no business can...

Software and IT

Saas and change

Is Saas a change killer ?

If technologies makes major improvement possible, it's not self sufficient. In the last decade we saw the the adoption of software allowing to reinvent...

Intranet and Digitla Workplace

Frustrated digital employee

The digital workplace is for all kinds of employee

The concept of intranet largely evolved over the last years to become a digital workplace but some old habits still die hard. Some businesses...

Your intranet is not about intranets anymore

The most symptomatic evidence of the evolution of the concept of intranets is obviously the much awaited study published by Jane McConnell every year....

The only client of an intranet project is the end user

When a company starts an intranet project a dedicated team is established. Sometimes multidisciplinary, bringing all the stakeholders together, sometimes mainly IT, the stakeholders...

Robots and connected objects

Men and robots : what work relationships ?

Recently I heard someone stating this during a conversations "We're going to work more and more with robot.  Anyway, they're already around". Then someone...

Big Data and Cognitive Computing

The end of the web as the way to access information...

Internet is a wonderful tool for information sharing and collaboration and the web is most easy and efficient way to access it. As a...

Society

Is coding the new grail or only smoke and mirrors ?

Is the learning of code by everyone what will - as we often read - make businesses successful in the digital economy ? Will...

Are MOOCs new distribution, education or business models ?

The rise of MOOCs (Massive Open Online Courses) is said prefiguring the future of leaning. Accessible by all, wherever people are, they are the...

Social media make critical thinking critical

If there's a competence and attitude anyone should develop because it has become critical to survive in the era of the web and social...