Latest posts

0 63
In a context of uncertainty and perpetual disruption, there is only one thing certain for businesses : they will have to learn to adapt...

0 10
The latest PWC CEO study showed a major trend : to stay competitive, most leaders think they have to enter new sectors and many...

0 72
Employee experience is a prerequisite to customer experience which is the foundation of digital transformation. Without symmetry between the inside and the outside, digital...

0 102
A so obvious advice from Richard Branson that I wonder why we still need to explain it and spread the word again and again.However,...

Digital Transformation

1 180
Businesses must be agile to keep the pace of the new business cases of digital transformation. In this context, the cloud looks like a...

0 767
Who should be in charge of the digital transformation ? There's no magic model that works in every situation but we're starting to see...

Enterprise 2.0 & Collaboration

0 370
The future of enterprise is collaboration and, more broadly, new forms of organizations where power is more distributed, competences et knowledge more shared and...

0 277
"Markets are conversations" That's the first these of the cluetrain manifesto. No matter the documents dates from 1999, it's been used to trigger the earliest...

Intranet & Digital Workplace

0 362
How to gamify work, boost engagement, favor workforce learning, boost employee engagement and reinforce its HR marketing with a single system ? It's a...

0 518
Employee experience goes far beyond the way people interact with their work tools. But, given the time spent behind a screen every day, it's...

1 299
The web and its social conventions are game changers for communication managers. New tools, postures, an intranet mutating into digital workplaces. That raises many...

Digital & experience

0 312
If a lot is being said about customer experience and if the idea of employee experience is making significant progress, partners experience is still...

0 1073
There's no customer experience without employee experience. Even if it sounds obvious, reality is often far from that since customer experience is often at...

0 436
Customer experience is not only something qualitative but increases both margin and "repeat business". So, since I already discussed the characteristics of an experience,...

Management & HR in the Digital Age

0 363
Employee engagement is a hot topic but how to measure it ? While there's not a single week without alarming numbers about employee engagement...

Customer relationship & Marketing

0 436
Digital transformation is something binary. Historically, it's been made of two disciplines. An internal one, collaboration, collective intelligence and efficiency driven and an external...

Economy & New Models in the Digital Age

0 196
Maurice Levy, the CEO of Publicis, found the perfect words. "Everybody is starting to worry about being Ubered". The image speaks for itself :...

2 492
One thing is sure : we must prepare to face a jobless future. Or, at least, with far less jobs that we have today....

0 476
In a previous post I discussed the fact the terms collaborative economy, collaborative consumption and sharing economy were often misused and used equally while...

Big Data & Cognitive Computing

0 352
Internet is a wonderful tool for information sharing and collaboration and the web is most easy and efficient way to access it. As a...

Robots and connected objects

0 381
If connected objects are the next big revolution, it seems that - as often - there's going to be a time gap between the...

IT, software and solutions

5 2221
Email is dead, long live email. If many announcements were made in 2014 regarding to collaboration solutions, I guess few people had predicted that...

0 1218
 One of this year's most noticeable product announcement was IBM Verse. Like in Orlando when I see the first announcement and screenshots during the...

0 652
What if the future of enterprise social networks was to become free ? An idea that many - and, most of all, vendors -...

Books worth reading

0 423
Is technology the answer to all our problems or is it an easy way to shrug off our responsibilities and capacities of judgement and...

Quotes

2 1468
"Tell me how you measure me and I will tell you how I will behave. If you measure me in an illogical way... do...

Society

1 399
The rise of MOOCs (Massive Open Online Courses) is said prefiguring the future of leaning. Accessible by all, wherever people are, they are the...

Interviews

0 355
Social media and networks are game changers in the workplace. As they allow a less hierarchical, less formal and more desintermediated form of communication,...

0 294
A couple of weeks ago I came across a very interesting white paper on intrapreneurship issued by french bank Credit Agricole. I did not...

0 423
 Summary : Which enterprise is not trying to rally their employees, improve the famous engagement that's necessary to economical performance ? So they look...
You liked this post ? Follow me on social networks :