Digital Transformation

Digital in 2018 : what to expect ?

The beginning of every new year is the time for predictions.Let's be honest. Predictions are rarely about what's going to happen in the twelve...

Mind the digital gap

In a previous post I mentioned an Accenture study issued this summer. My point was to say that many businesses made their digital turn...

Digital Economy and Business Models

The new customer centricity

Every business claims it's customer centric. At least that's the discourse, reality being very different. Between those thinking they know their clients while their...

Uberization stage #2 : the people vs the platform and robots

plateformes, uber, ubérisation, voitures autonomes

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Management and HR

Employees and customer : one single app to manage them...

consumérisation, CRM, expérience employé, logiciel, relation client, Ressources Humaines, rh, sirh

Is learning becoming a “content” business ?

One more blog post about my takes from HRTech in last october. This one is about learning and is the result of some observations...

Socrates in the land of processes : a praise for enterprise...

Following the many laudatory feedbacks I had about the book, I recently read "Socrate au pays des process" (Socrates in the land of processes)...

Collaboration & Enterprise 2.0

When colleagues are clients, everyone should adopt a vendor mindset

When it comes to digital transformation and more generally to any change program, I've surprised to see to what extent the value proposition for...

Should Slack Fear Microsoft Teams ?

I mentioned Microsoft Teams in a previous post  and some people asked me how I saw the future between Slack and Microsoft Teams.For those...

The Digital workplace : both fragmented and integrated

At the end of the latest Enterprise Digital Summit in spring 2016, I left you with some thoughts about the digital workplace.In short : 1°)...
Disposable collaboration

Collaboration has become disposable. Is it a good news ?

As promised I'm adding to the conclusion of my recent post on the future of the collaborative digital work environment.If I had to summarized...

Experience and digital business

The 4 dimensions of employee experience

I recently attended the HRTech World conference in Amsterdam (which was renamed "Unleash" afterwards, what will be the topic of a future post). Logical...

Employee and customer experience : simplification is not rationalization

expérience client, expérience employé, parcours utilisateur, process, rationalisation, simpliciité, simplification, usages, workflows

Please stop saying brands when it’s about enterprises

Communication, délivery, expérience, experience de marque, marque

Marketing and Customer Relationship

Data protection : a matter of customer relationship and trust

I've already discussed the fact businesses are unprepared to the coming to force of GDPR. In this post I'd like to highlight on the...

So you think your brand has a community

communautés, marques, gestion de crise, community management, communication, relation client

Software and IT

Video and P2P : how learning is being consumerized

When I speak about digital transformation I often say that it's enterprise consumerization. The idée behind that is that anything that is done for...

Intranet and Digitla Workplace

Are notifications our new plague ?

How many notifications do you receive every day ? 10 ? 50 ? 100 ? Our days are punctuated by the notifications we receive...
Intranet, content and relevance

On the intranet managers want content and users relevance

Should we talk about intranet, enterprise social networks or digital workplaces, one thing is sure : what happens inside the company will look more...
The Digital Renaissance of Work

The Digital Renaissance of work : a phygital journey

The evolution of the work environment in a digital era is not only, as many think, about the digital workplace or the intranet. No...

Robots and connected objects

Big Data and Cognitive Computing

Society

Fake news : should the answer be technological or human ?

Dealing with Fake News has become a really hot issue for any media platform. From Facebook that takes the question very seriously to the...

The end of tech companies

We've been hearing for years that tomorrow all companies will be technology companies. This is perfectly put by Jeff Immelt, GE's CEO :"If you...

The young don’t care about tech and that’s an issue

digital, geek, generation X, generation-Y, générations, hacker, litteracie, technologie, usages
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