Latest posts

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Who should be in charge of the digital transformation ? There's no magic model that works in every situation but we're starting to see...

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One thing is sure : we must prepare to face a jobless future. Or, at least, with far less jobs that we have today....

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"Markets are conversations" That's the first these of the cluetrain manifesto. No matter the documents dates from 1999, it's been used to trigger the earliest...

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PWC recently published the 18th edition of their annual CEO survey. Even if the field is much broader than digital economy and transformation it's...

Digital Transformation

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When a company wants to start its digital transformation the first natural reflex is to question the customer experience at each touchpoint To focus...

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Digital transformation is a hot topic but it's in fact nothing but one step in a broader process that will make internet (and not...

Enterprise 2.0 & Collaboration

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I've already shared my thoughts on the main trends in collaboration in 2015.I'd like to complete this post with this excellent analysis made by...

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It's one of the 2014's biggest rumors becoming true in 2015 : Facebook launches the enterprise version of its social network, named Facebook at...

Intranet & Digital Workplace

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How to gamify work, boost engagement, favor workforce learning, boost employee engagement and reinforce its HR marketing with a single system ? It's a...

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Employee experience goes far beyond the way people interact with their work tools. But, given the time spent behind a screen every day, it's...

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The web and its social conventions are game changers for communication managers. New tools, postures, an intranet mutating into digital workplaces. That raises many...

Digital & experience

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Customer experience is not only something qualitative but increases both margin and "repeat business". So, since I already discussed the characteristics of an experience,...

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We've seen why experience is becoming key in digital transformation and tried to find its main characteristics. Before going further, it's important to focus...

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When it comes to digital, experience is a key but still poorly defined concept, quite hazy for most people. Following my previous post and...

Management & HR in the Digital Age

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Big Data and analytics will stretch all over enterprises in the upcoming years and one of their primary target will be recruitment. Facing this...

Customer relationship & Marketing

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Digital transformation is something binary. Historically, it's been made of two disciplines. An internal one, collaboration, collective intelligence and efficiency driven and an external...

Economy & New Models in the Digital Age

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In a previous post I discussed the fact the terms collaborative economy, collaborative consumption and sharing economy were often misused and used equally while...
Sharing

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We can see it every day all around us : business models are transforming, industries are being disrupted by new players and models that...

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The digital world ahead of us is very promising. However, we should not believe that technological progress alone will bring prosperity to all. It...

Big Data & Cognitive Computing

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Internet is a wonderful tool for information sharing and collaboration and the web is most easy and efficient way to access it. As a...

Robots and connected objects

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Will the massive arrival of robots in our private and professional lives mean more dehumanized lives ? Should we expect a legitimate mistrust movement...

IT, software and solutions

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 One of this year's most noticeable product announcement was IBM Verse. Like in Orlando when I see the first announcement and screenshots during the...

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What if the future of enterprise social networks was to become free ? An idea that many - and, most of all, vendors -...

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So Facebook would be reportedly preparing an enterprise version of its social network. This is not really new - the information dates from this...

Books worth reading

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Is technology the answer to all our problems or is it an easy way to shrug off our responsibilities and capacities of judgement and...

Quotes

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"Tell me how you measure me and I will tell you how I will behave. If you measure me in an illogical way... do...

Society

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The rise of MOOCs (Massive Open Online Courses) is said prefiguring the future of leaning. Accessible by all, wherever people are, they are the...

Interviews

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Social media and networks are game changers in the workplace. As they allow a less hierarchical, less formal and more desintermediated form of communication,...

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A couple of weeks ago I came across a very interesting white paper on intrapreneurship issued by french bank Credit Agricole. I did not...

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 Summary : Which enterprise is not trying to rally their employees, improve the famous engagement that's necessary to economical performance ? So they look...
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