Digital Transformation

Mind the digital gap

In a previous post I mentioned an Accenture study issued this summer. My point was to say that many businesses made their digital turn...

Digital transformation works but does not scale

For the third year in a row, IBM, the BCG and the EBG issued their report on the digital maturity of french businesses (document...

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Management and HR

How to measure employee experience ?

Employee experience is like customer experience : everyone is talking about it but very few measure it. Beyond the qualitative side and the "Wow...

When the pace of management is slower than the pace of...

Today, speed is key to business. Jack Welch, GE's former CEO, once said that “If the rate of change on the outside exceeds the...

Is remote work dead ?

Remote work is a hot topic for more and more businesses. Made popular at the beginning by companies that were "young" in terms of...

Collaboration & Enterprise 2.0

Should Slack Fear Microsoft Teams ?

I mentioned Microsoft Teams in a previous post  and some people asked me how I saw the future between Slack and Microsoft Teams.For those...

The Digital workplace : both fragmented and integrated

At the end of the latest Enterprise Digital Summit in spring 2016, I left you with some thoughts about the digital workplace.In short : 1°)...
Disposable collaboration

Collaboration has become disposable. Is it a good news ?

As promised I'm adding to the conclusion of my recent post on the future of the collaborative digital work environment.If I had to summarized...
The future of social collaboration

Slack, Facebook at Work and the future of social collaboration ?

In last may I was a speaker at the Enterprise Digital Summit  and if many of the topics we discussed used to be around...

Experience and digital business

Please stop saying brands when it’s about enterprises

Communication, délivery, expérience, experience de marque, marque

Do platform really care about customer experience ?

These last years have seen the advent of platforms as a leading model in the digital economy, to such an extent that many came...

Using the experience word for anything will ultimately break it

For many people, experience is the central idea in digital transformation. A word that suddenly broke into our day-to-day lives but is nothing new...

Marketing and Customer Relationship

Open letter from an employee to a customer

Digital transformation mainly relies on two joint streams : employee experience and customer experience without which the employee experience won't be delivered. On the...

The biases of the customer oriented organization

Customer-centricity is not option and it's the word leaders and managers are repeating all day long, endlessly. In the digital era a business can't...

Software and IT

A software that helps to streamline processes ? Run away !

When I look at what B2B vendors say I notice deep changes. While the message has always been about operations efficiency, it's now focusing...

HRIS upside down

Intranet and Digitla Workplace

Are notifications our new plague ?

How many notifications do you receive every day ? 10 ? 50 ? 100 ? Our days are punctuated by the notifications we receive...
Intranet, content and relevance

On the intranet managers want content and users relevance

Should we talk about intranet, enterprise social networks or digital workplaces, one thing is sure : what happens inside the company will look more...
The Digital Renaissance of Work

The Digital Renaissance of work : a phygital journey

The evolution of the work environment in a digital era is not only, as many think, about the digital workplace or the intranet. No...

Robots and connected objects

Big Data and Cognitive Computing

Society

Fake news : should the answer be technological or human ?

Dealing with Fake News has become a really hot issue for any media platform. From Facebook that takes the question very seriously to the...

The end of tech companies

We've been hearing for years that tomorrow all companies will be technology companies. This is perfectly put by Jeff Immelt, GE's CEO :"If you...

The young don’t care about tech and that’s an issue

digital, geek, generation X, generation-Y, générations, hacker, litteracie, technologie, usages
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