Looking for 2.0 indicators

Sorry, this blog is very late compared to my french one and I’ll make everything possible to have it updated more frequently. I have a scheduled note dealing with indicators in enterprise 2.0 but it was supposed to be published after my series on “what’s an enterprise in 2007″ and I can’t wait to introduce this subject since I read this very interesting post. It deals with participation in communities but I’d like to tell you a few words about one of its assumptions :

“Given limited time and resources, where do you spend your time to increase participation?”

Ok time is actually limited but can we find a way to “unlimit” it a little. According to me time is limited but in the whole working time, time allowed for participation is not only limited, it’s often equal to zero.

Why ?

The time I give to participation lowers my productivity that’s evaluated locally by my manager. But this time, once converted in money (that’s the real point) may create 10 or 100 times its value in another part of the organization : little local loss and big global earn. But since my manager is in charge of local indicators he has not interest in global, and letting me participate is a logical nonsense for him (despite he knows it’s goog for the organization)
At the community era, do you think we can deal with post-Taylor indicators anymore ?

Does the fact people are evaluated  locally since creation of value is global (with the assumption that in any enterprise value making is the main and only goal) seems to be a nonsense for you ?

No related posts.

  • http://www.bestengagingcommunities.com Mukund Mohan

    Bertrand
    Very interesting. My point I wanted to clarify is that the time that is limited is for the people that are hosting the community, not for the community participants.

    So if you were hosting a community and you had 10 min daily to moderate, facilitate etc., now where would you spend your time?

    Thanks,

  • http://www.duperrin.com/english Bertrand DUPERRIN

    I think time is as important for people who host the community as for participants. You really need time to host…but if participants don’t have time too there’s no use moderating or facilitating.

    What I see most of time is that time is given to people who host (because it’s a part of their job) but not to people who participate.

    To answer your question I’d spend my time on the 1%…in order to help them become leaders…waiting for them to spend their time on another 1%…following the logical of a transmission cable.

    Another question remains : who are the people for whom time is more important ? Hosts or participants ? I think time matters for both and you need we need to find a way to increase time for both. According to the fact a day is 24 hours, the question becomes a matter of distribution, so of ratios, so of indicators we have to build in accordance with  the very concept of community working.