Bertrand Duperrin's Notepad

Thoughts on management, HR, social networks…and enterprise 2.0

" The most successful companies are those that think jointly technological change, work design and the changes in internal social relationships.” Antoine Riboud.
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Entries Tagged as 'Organization & Management'

Is enterprise 2.0 possible without positive thinking ?

March 16th, 2010 · View Comments · Organization & Management, enterprise 2.0

I’ll start with a statement that’s nothing new and won’t surprise anyone. We are all different, with our cultures, values, expectations, and even if things may look quite uniform at a local scale, the diversity of our world becomes obvious when we have to work in a globalized context.
In the same way, any idea, trend, [...]

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About enterprise 2.0 and ERPs

March 11th, 2010 · View Comments · Organization & Management, enterprise 2.0

I’ll soon take a part in a webTV discussion which theme is “Is enterprise 2.0 the antithesis of ERP” organized by the great Techtoc.tv team (ok…that’s all in french). The preparatory discussions are rather heated, what’s promising for the debate. Meanwhile, I’d like to share some thoughts about the issue we’ll debate.
ERP ? That’s to [...]

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What place for communities in collaboration ?

March 2nd, 2010 · View Comments · Collaborative practices, Communities, Organization & Management, enterprise 2.0

The switch from a compartimentalized enterprise collaborating on a small perimeter to an enterprise that harnesses mass collaboration and leverages social networks and communties is much harder than many expected.
But is “transformation” a relevant word ?
First because collaboration has many differents levels and scopes that not exclusive but complementary. Enterprise 2.0 does not mean the [...]

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Is Quality the 2.0 word for quantity ?

February 23rd, 2010 · View Comments · Organization & Management, enterprise 2.0

Before starting anything in any context, knowing what one want to achieve is essential. Some say that the answer is obvisous : sell. The famous “Nothing happens until something is sold” by Thomas Waston is still unconsciously embebbed in many things we do and we have to admit that being the best at anything is [...]

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Social Networking for Business : a collaboration engineering guide in the 2.0 era

February 18th, 2010 · View Comments · Communities, Intranets & collaborative tools, Organization & Management, Social Networking, enterprise 2.0, social computing

If you read this blog it may be because the new approaches to collaboration and among them social networks interest you. You surely get their potential. You surely understand that deploying a tool, put passion and energy in your projet and pray is not the best way to make things work and achieve tangible results [...]

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The conversational enterprise : opportunity or dead end ?

February 16th, 2010 · View Comments · Communities, Organization & Management, enterprise 2.0

If we listen to what’s being said here and there, the future of business is conversation. A concept that’s not so easy to get for many organizations for two reasons :
• Intuitively, conversation makes think of chat…what means waste of time
• In the management ideology, there are those who talk and those who do. So, [...]

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Networking and collaboration : is enterprise a land of trust or distrust ?

February 11th, 2010 · View Comments · Organization & Management, Social Networking, enterprise 2.0

I recently wrote that it what obvious to me that for many people some activities and behaviors had to remain in their private sphere and, that social networking and everything that comes with is not a part of what they naturally want to transpose in the workplace. I also temperated my words saying that, of [...]

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What CRM is and what it should be

January 25th, 2010 · View Comments · Organization & Management, enterprise 2.0

The good thing with acronyms is that they are easy to remember. Their weakness is that it’s easy to forget their meaning. Let’s consider CRM for instance, it means “Customer relationship management”. I repeat customer relationship management.
If we have a closer look, we are forced to admit that CRM has been lead astray to become, [...]

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