When I talk about enterprise 2.0 with people, they often say things about blogs, wikis, social networks etc… When I say “prediction markets” they look at we with flabbergasted eyes. I find very surprising that while it’s always mentioned as being a part of the enterprise 2.0 field on many other countries, it’s never mentioned [...]
Entries Tagged as 'social computing'
Why prediction markets have no success in France (and maybe elsewhere…)
March 19th, 2010 · View Comments · enterprise 2.0, social computing
The community management bible is now online
March 8th, 2010 · View Comments · Communities, social computing
You may have noticed that I’m often skeptical when talking about community management. Not because I don’t believe in it but because its importance and role are so impressive that it must not be led astray or neglected.
When talking about community management, internal and external, there are risks and constraints to take into consideration not [...]
From community management to customer management
March 8th, 2010 · View Comments · Communities, social computing
I’d like to go back on this interesting article published in the January-February issue of the Harvard Business Review about the need to reinvent marketing.
The postulate is now well known. Companies have more tools to interact with customers than they ever had and customers want more than ever to tell businesses what they think about [...]
Tags: community management·customer management·customer manager·social crm
Adopting new practices in multiple contexts
March 4th, 2010 · View Comments · Collaborative practices, Organization & Management, Social Networking, enterprise 2.0, social computing
Knowing that people have to face multiple contexts in their work, we have to make sure that new practices and tools are enablers in each situation. I do not write “social” or “2.0″ in purpose because these words are so tied to communities and social networks that we often forget that the underlying concepts may [...]
Tags: activity-specific social software·change·change-management·collaboration·collective efficiency·Communities·enterprise 2.0·organizational performance·performance·social media
blueKiwi : the good use of conversations
February 19th, 2010 · View Comments · Social Networking, enterprise 2.0, social computing
The last “Virtual Enterpise 2.0 conference” was a good opportunity to visit some vendor’s booth to know what to expect from them in 2010. I finally had a look at blueKiwi to see what was new at our European leader.
[Disclaimer..: I joined blueKiwi at the versy beginning of the company and left in last décember. [...]
Tags: bluekiwi·Communities·conversations·facebook·freemium·linkedin·marketing·social crm·social networks·twitter
What’s new at Lotus ? Coherence, openness and value
February 19th, 2010 · View Comments · IT, Social Networking, enterprise 2.0, social computing
I rencently had the chance to attend Lotusphere in order to gauge the feeling of what what happening at IBM/Lotus. I took some time to write this post because I was not sure of the point of view I had to take.
It was obvious that “I saw tools doing this and this” was not relevant. [...]
Tags: adoption·collaboration·collaboration agenda·enterprise-social-software·IBM·integration·Lotus·Lotus connections·lotusphere·ls10·project vulcain·valeur
Social Networking for Business : a collaboration engineering guide in the 2.0 era
February 18th, 2010 · View Comments · Communities, Intranets & collaborative tools, Organization & Management, Social Networking, enterprise 2.0, social computing
If you read this blog it may be because the new approaches to collaboration and among them social networks interest you. You surely get their potential. You surely understand that deploying a tool, put passion and energy in your projet and pray is not the best way to make things work and achieve tangible results [...]
Tags: collaboration·Communities·enterprise 2.0·enterprise social networks·enterprise-social-software·rawn shah·social networks
The factory, the beach and the Bermuda Triangle. Or the challenges of integration
January 21st, 2010 · View Comments · IT, Organization & Management, social computing
In the comments following this great piece by Hutch Carpenter about 2010 trends, someone relevantly drawn our attention on the importance of integration. I agree and would like to sum up some ideas about all the integration challenges which are much wider than we can usually think.
Notice : when talking about integration we usually think [...]
Tags: activity-specific social software·alignment·behaviors·collaboration·Communication·enterprise-social-software·governance·hosting·IT·saas·sense·social sofwtare·social-software
Hey ! I’m your ERP and I’m talking to you !
January 19th, 2010 · View Comments · IT, enterprise 2.0, social computing
I’d like to share some thoughts about what our work environment may look like in a close future if what I think being two main trends manage to reach maturity.
The first is “ambient awareness”. a word I find more relevant than microblogging which is only its embodying in terms of toosls. That’s the ability to [...]
Tags: activity-specific social software·ambient awareness·crm·enterprise 2.0·erp·information·microblogging·problem solving·real time·real time web·search
Is workload measurement the problem of the century ?
January 14th, 2010 · View Comments · HR & Management 2.0, IT, Organization & Management, social computing
Optimizing workload has always been a key concern for businesses and managers. A too heavy workload regarding to the capacity leads to explosion, a too low workload means resources are wasted. I don’t even mention last minute assignments to face imponderables. In brief, bad adjustments have an heavy price.
In a manufacturing economy things are more [...]
Tags: email·enterprise social networks·human reources·indicators·information overload·management·marketplaces·productivity·quality·real time·social networks·workload
You can find the "original" french version of this blog here
