What matters for CEOs ? Innovation, customer, collaboration and values

Summary : IBM recently published the new edition of its famous CEO Study, after having interviewed 1700 CEOs from all over the world and all industries on their stakes and concerns. If the results won’t surprise anyone, two things are worth being noticed. First is that some questions are now on the desk of the [...]

No matter your organization is an elephant : it can dance too !

who_said_elephants_cant_dance

Summary : What makes a social business project successful ? To what extent question the existing and transform the culture ? Is success possible when top managers are not much concerned ? If we observe three major cases, there’ something obvious : the project was tied to an organizational change wanted by deeply involved CEOs. [...]

Enterprise 2.0 and social business : what to expect in 2012 ?

marketstrat

Résumé : what will be the enterprise 2.0 / social business in 2012 ? It will highly depends on choices organizations will make to deal with the paradox of finding ways to go out of the crisis while not having much money to invest. 2012 will certainly be the year where window window-dressing projects and [...]

The problem with knowledge economy : it does not exist !

SocialBusiness

Summary : Enterprise 2.0 or social business initiatives aim at crafting organizations that fit what we call the knowledge economy. And that’s quite hard…for one reason. The knowledge economy does not exist. Knowledge work and workers do. Not the economy. What’s missing ? A global environment that would help its blooming, its take-off rather than [...]

In KPI, K stands for Key

SocialBusiness

Summary : Any project must have KPIs. At first sight, defining indicators is an easy things but observation shows that it’s the contrary, most of all when it’s about a new field that is still being explored. But the problem with wrong KPIs is that, in addition to measuring the wrong things, may bring the [...]

What challenges for HR in 2012 ?

SocialBusiness

Summary : At the dawn of a year that’s expected to be rather difficult, businesses face conflictual choices. On the one hand there are the traditional formula to get prepared for the impact, on the other hand there’s the feeling that anticipating the shock won’t be enough and preparing to get beyond may be a [...]

Enterprise and business first, 2.0 and social second

SocialBusiness

Summary : Enterprise 2.0 and social business when they become, as it often happens, their own goal, struggle to convince businesses of their significance. The reason is simple : beyond soft and qualitative benefits, the quantitative aspect is often overlook while, in the end, the enterprise has no other purpose than producing tangible wealth. This [...]

On the place of social media in corporate strategies

socialmedia

Summary : More and more strategic plans are now involving social media. Should we welcome this or worry ? Knowing that tools are there to serve strategies it may be a bad news to see them promoted to the same level as what they have to serve. The risk of seeing the “social phenomenon” becoming [...]

Change or don’t change..but don’t stay on the middle of the ford

SocialBusiness

Summary : as any strategic project, a social business or enterprise 2.0 one need deep changes in the organization to be successful. One the most common causes of failure is that not all the consequences are drawn, that what has to be changed in order to make things coherent and beneficial for both employees and [...]

Avoiding risk may be a very risky strategy

Are we we talking about changing the way people work or about the need to interact differently with partners and clients, despite an unanswerable analysis of the context and the proven existence of many tangible opportunities, many prefer  to curl up and adopt a rather conservative and defensive strategy, arguing that it’s less risky to [...]