Employees don’t have time to waste narrating their work

marketstrat

Summary : it’s impossible to think about emergent collaboration and self-organized structures without visibility on others’ work. That’s the reason why employees are more and more expected to share statuses related to the progress of their work. An approach that carries many promises and tangible benefits but that’s also time-consuming and complex when business and [...]

From noise to situational intelligence

socialmedia

Sumary : many users say that the problem that enterprise social platforms is the risk of infobesity and informational noise. Reality is more complex. As for infobesity, these platformes only collect information and have few impact on the fact people and systems generate more. The problem is more about how to distribute this information. Then [...]

Signals instead of conversations ?

socialmedia

Summary :  enterprises will have to enter the world of conversations. Everything will become conversations between enterprises, employees and customers. Such a concept, when not introduced the right way, is scary for lots of businesses because it overlooks the need to make conversations actionable. Most of all, employees are very uncomfortable with the conversation attitude [...]

Business awareness : the social signal without relationship

socialmedia

Summary : Everytime we talk about social media we focus on rich relationships and exchanges, conversations, community feeling, what are very heavy and complex things to make happen. That’s forgetting that there’s a lighter and at least as productive way to use social channels : a short, factual social signal that aims at informing hand [...]

A world in 140 characters ? Really ?

socialmedia

Summary : Are we linving in a 140 characters world ? Not at all. 140 characters is only the signal that points at something bigger and without which no signal would exist. Sometimes we need symbol to show how our world is changing, to what extent a tool is leaving its mark on an era [...]