Bertrand Duperrin's Notepad

Thoughts on management, HR, social networks…and enterprise 2.0

" The most successful companies are those that think jointly technological change, work design and the changes in internal social relationships.” Antoine Riboud.
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Entries Tagged as 'balanced scorecard'

Web 2.0 : a more realistic systemic approach

October 7th, 2008 · View Comments · Organization & Management, enterprise 2.0, social computing

This could have passed unnoticed. In a post about Dell an the fact their online shop was more 2.0 than their ideagora Ideastorm, Tim O’Reilly made his definition of web 2.0 seriously evolve from the original one.
For your information, here his the “original” defintion as it can be found on wikipedia today.
Web 2.0 is the [...]

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Interesting Report on IT depts role in value creation

July 16th, 2008 · View Comments · IT, Organization & Management, enterprise 2.0

The CIGREF (french big companies CIO club) issued and interesting report co-writen with McKinsey. Although it’s writen in French, [ now availabe in english] I would like to share some points with you. And, if ever you know someone who can make a quick translation for you I think it’s really worht.
- IT doesn’t impact [...]

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Enterprise 2.0 can impact beyond intangible assets

July 1st, 2008 · View Comments · Organization & Management, enterprise 2.0, strategy

In some pevious posts we (quickly) saw how enterprise 2.0 can impact enterprise’s intangible assets, supporting the value creation process.
But, looking at the following diagram, we can also wonder if it’s possible to go further in this reflection.

According to me it’s obvious, mostly on the following issues :

Tags: balanced scorecard , Communities , e-marketing , [...]

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How Enterprise 2.0 can help managing and improving organizational capital to support strategy

June 25th, 2008 · View Comments · Ideas & innovation management, enterprise 2.0, strategy

This is the third (and last) post of the series about enterprise 2.0 and intangible assets. Why do “organization capital” ? It’s the ability to mobilize and support the change process that is needed to support strategy.
It’s made of four elements :
- culture : appropriation of the vision and key values needed to support strategy
- [...]

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Developing and managing information capital to support strategy : can enterprise 2.0 help ?

June 19th, 2008 · View Comments · IT, Ideas & innovation management, enterprise 2.0, social computing, strategy

After some days “off” (too busy at work to take care of my blog), this is the second post of my series about how enterprise may support strategy. After human capital comes information capital.
It’s about assessing the availability of the information systems, networks and infrastructure which aee needed to support strategy.
A first sight the two [...]

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Enterprise 2.0 and Human Capital Management to support strategy

June 5th, 2008 · View Comments · Human resources, Information / knowledge management, Organization & Management, enterprise 2.0, social computing, strategy

As we saw in a previous post, since human, information and organization capital support all the processes that create value, the question we have to answer is whether all these things we put in this “big bag” called enterprise 2.0 can help developing this pool of value. Or to make it clearer : in [...]

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Reaching strategic goals : intangible assets matter. The Strategy maps approach to Enterprise 2.0

May 28th, 2008 · View Comments · enterprise 2.0, knowledge-economy, strategy

As I said in a previous post, there’s one and only one way to know whether something is worth or not : whether it supports the enteprise’s strategy, whether not. In the first case it’s worth being done, in the second it’s worth being forgotten. In concrete termes, that mean the only question in [...]

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Balanced Scorecard, value creation, and entreprise 2.0 : anyone can help ?

March 6th, 2008 · View Comments · Human resources, Organization & Management, enterprise 2.0, strategy

My thought of the moments are taking me to places where my knowledge reaches its limits and where I don’t find (or not as quickly as I want) relevant informations.
So I’m submiting you my questions in bulk and anyone who can help is welcome. Really need yor help..
• Do you know the percentage of enterprises [...]

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