Bertrand Duperrin's Notepad

Thoughts on management, HR, social networks…and enterprise 2.0

" The most successful companies are those that think jointly technological change, work design and the changes in internal social relationships.” Antoine Riboud.
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Entries Tagged as 'best practices'

Will you be the internal evangelist of the year ?

August 11th, 2009 · View Comments · enterprise 2.0

I already noticed you about the enterprise 2.0 adoption council, a community dedicated to best practices exchange between “internal evangelists” (those who spent their day fighting within their enterprise to make things happen). In order to pay a tribute to the hard work of these people, Susan just lanched the internal evangelist of the [...]

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Enterprise 2.0 and Human Capital Management to support strategy

June 5th, 2008 · View Comments · Human resources, Information / knowledge management, Organization & Management, enterprise 2.0, social computing, strategy

As we saw in a previous post, since human, information and organization capital support all the processes that create value, the question we have to answer is whether all these things we put in this “big bag” called enterprise 2.0 can help developing this pool of value. Or to make it clearer : in [...]

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Creating a corporate memory is about telling stories

April 27th, 2008 · View Comments · Human resources, Ideas & innovation management, Information / knowledge management

I really believe conversations are key to capturing tacit knowledge, best practices,  all those things that are parts of the individual’s patrimony and can only be captured an harnessed by stimulating individual memories through conversations, since they are the most accessible form of knowledge.
Hence the necessity to provide the organization with tools that make those [...]

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Capturing knowledge is a permanent activity

April 23rd, 2008 · View Comments · Information / knowledge management, Organization & Management, enterprise 2.0

Capturing knowlegde was often a failure since it was considered as a task by itself and not an “on the flow” activity.
People were asked to take tame to give information, which didn’t work the reasons everybody knwos. What counts is organizing a real time information capture, that’s to say integrated in people’s day to day [...]

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Best practices are not the best : it’s those that work

March 16th, 2008 · View Comments · Ideas & innovation management, Organization & Management, Social Networking, information, social computing

Now that transfert of best pratices is at the center of companies’ concernes, old habits seem to be a real barrier.
How are things done ?
The best solution brought to a problem within the company (and sometimes at competitor’s) is identitied and implemented. Easy, isn’t it ?
But there’s a snag. Since activities are not as repeatable [...]

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