Bertrand DUPERRIN’s Notepad

As we saw in a previous post, since human, information and organization capital support all the processes that create value, the question we have to answer is whether all these things we put in this “big bag” called enterprise 2.0 can help developing this pool of value. Or to make it clearer : in [...]

I really believe conversations are key to capturing tacit knowledge, best practices,  all those things that are parts of the individual’s patrimony and can only be captured an harnessed by stimulating individual memories through conversations, since they are the most accessible form of knowledge.
Hence the necessity to provide the organization with tools that make those [...]

Capturing knowlegde was often a failure since it was considered as a task by itself and not an “on the flow” activity.
People were asked to take tame to give information, which didn’t work the reasons everybody knwos. What counts is organizing a real time information capture, that’s to say integrated in people’s day to day [...]

Now that transfert of best pratices is at the center of companies’ concernes, old habits seem to be a real barrier.
How are things done ?
The best solution brought to a problem within the company (and sometimes at competitor’s) is identitied and implemented. Easy, isn’t it ?
But there’s a snag. Since activities are not as repeatable [...]