Tag: change-management
Digital Transformation
Digital Transformation needs speed and anchoring but not at the same pace
Digital transformation is a change like any other and so it must follow some rules no one...
Customer relationship
Letter from a wannabe digital employee to his CEO
Dear CEO,
You frequently take stands on our company's digital transformation, either in the press or internally. That's...
Digital Transformation
Treat your employees as if they were customers
One of the main challenges of digital transformation is aligning the internal and the external side, or,...
Customer relationship
The benefits of becoming an experience company
In a long series of posts I investigated the concept of experience which is returning on the...
Human resources
2Spark : driving change one minute a day
Is change better driven through heavy and one-shot actions or through daily micro-events on the long term...
Collaboration
Enterprise social networks : what to expect, at which price ?
What's important when a social collaboration project starts is to gauge one's effort and expectations according to...
Books I read
The social employee : foundations of a social business
How to male employees adopt social and digital technologies ? That's one of the first questions any...
Digital Transformation
Are your employees really hopeless at digital ?
A company decides to tackle its need for digital transformation. Not only to provide new trendy devices...