Tag: change-management
Collaboration
[Quote] We should not expect an application to work in environments for which its assumptions are not valid
We should not expect an application to work in environments for which its assumptions are not valid
Eliyahu...
Collaboration
Social Business : are we supporting technology or businesses ?
Support is key to make social business or social collaboration approaches successful. Businesses say it, analysts confirm...
Collaboration
Social Business : customers first, employees maybe one day
The digitization of enterprises as well as their socialization work much better on the external side (towards...
Collaboration
We need less community managers and more loops closers
When a business starts an internal social business initiative one of the first concerns is to define...
Customer relationship
Analytics both support and cause change
What we call analytics is both an major driver for business agility and a powerful value creation...
Collaboration
Driving viral change is more than good communication
Most enterprise social network project use virality as an obvious change management means. First because the very...
Collaboration
2013 : the dawn of the 3rd social business strategies era
In brief : Social Business have known two eras until now : a first one where an...
Collaboration
Social and 2.0 : employee adoption does not matter. Manager’s does.
Summary : making employee adopt new usages and tools is often seen as pivotal for the success...