Tag: Communication
Collaboration
Putting an end to distant illiteracy in the workplace
There is a lot of talk about digital illiteracy when talking about people who, because they do...
Management
Management in the future of work: digital leadership and systemic approach to management
We cannot talk about the future of work without talking about management. If an employee doesn't leave...
Collaboration
Is good collaboration technical or emotional?
Do we work better together when there is something between the members of a team or is...
Customer relationship
Companies are not omnichannel at all! Irritant #10 of the employee experience
Omnicanality is the enterprise's new Holy Grail. Firstly because it is the logical evolution of e-commerce that...
Customer relationship
Being Digital in 2018 : stop making your clients stupid
For any business, the first digital matter is communication. I would even say that communication is the...
Digital Transformation
Being Digital in 2018 : don’t be frustrated nor destructive
Many people don't understand why others are reluctant to embrace the unavoidable changes caused by digital. I...
Customer relationship
Being digital in 2018 : clients must behave better
When the web started to become a little bit mainstream, brands did nothing but digitizing their paper...
Customer relationship
So you think your brand has a community
communautés, marques, gestion de crise, community management, communication, relation client