The last “Virtual Enterpise 2.0 conference” was a good opportunity to visit some vendor’s booth to know what to expect from them in 2010. I finally had a look at blueKiwi to see what was new at our European leader.
[Disclaimer..: I joined blueKiwi at the versy beginning of the company and left in last décember. [...]
Entries Tagged as 'conversations'
blueKiwi : the good use of conversations
February 19th, 2010 · View Comments · Social Networking, enterprise 2.0, social computing
Tags: bluekiwi·Communities·conversations·facebook·freemium·linkedin·marketing·social crm·social networks·twitter
The conversational enterprise : opportunity or dead end ?
February 16th, 2010 · View Comments · Communities, Organization & Management, enterprise 2.0
If we listen to what’s being said here and there, the future of business is conversation. A concept that’s not so easy to get for many organizations for two reasons :
• Intuitively, conversation makes think of chat…what means waste of time
• In the management ideology, there are those who talk and those who do. So, [...]
Tags: collaboration·Communities·conversations·enterprise 2.0·groups·interactions
Enterprise 2.0’s weakness ? Decision
December 29th, 2009 · View Comments · Recommended Bookmarks
Let’s assume that, through a mix a community management and socio-collaborative management, businesses manage to make information and people for identifiable and accessible in order to facilitate and accelerate workaday execution, solve problems and invent tomorow’s products and operating models. Even if that sounds seducing, there’s something wrong in the reasonning.
All these dynamics and informations [...]
Tags: autonomy·conversations·decision·decision-making·enterprise 2.0·Innovation·organization·practices·processes·social software 2.0·social-software·workflows
Will you know how to export your conversations and focus on transactions ?
December 7th, 2009 · View Comments · Communication, HR & Management 2.0, Social Networking, recruitment
The world of communication and marketing is worried because of the consecration of digital medias, an highbrow word used to talk about the web by people who are suddently feeling out of date.
For many people, the revolution brought by the web is the so-called new “power” that’s in internauts’ hands. According to me this power, [...]
Tags: attention·Communication·conversations·exchanges·Human resources·marketing·recruitment·social networks·transactions
Does enterprise (2.0) need a pilot ?
October 16th, 2009 · View Comments · Collaborative practices, IT, Social Networking, enterprise 2.0, social computing
It started with this provocative post from Michael Idinopulos. His message is quite claire : assuming that enterprise 2.0 relies on networked interactions, that these interations need a critical mass of users not only because of Metcalf law but also because, by definition, it’s impsossible to know at the beginning who will be needed in [...]
Tags: adoption·change·conversational·conversations·enterprise 2.0·experimentation·pilot·scale·scope·social networks·transactional·transactions
Social CRM needs more than a CRM approach
August 24th, 2009 · View Comments · Organization & Management
Ross Mayfield recently published a fundamental post about “social CRM“. The statement of fact is simple : 1% of customer’s conversations improve the organizational knowledge, 9% touch the organization without changing anything and 90% are not heard at all, businesses miss an impressive source of possible improvemens. I’m not meaning 100% of these conversations are [...]
Tags: conversations·crowdsourcing·Innovation·marketing·process·quality·social crm·value chain
Discussions may help people do a better work
November 2nd, 2008 · View Comments · Organization & Management, information
Web 2.0 is about discussions. Enterprise 2.0 is about giving value to discussions. But people are paid to work and not to discuss, and when you say “discussion” you often the Taylor that sleeps into many manager’s mind.
Would it be possible to envisage that discussions can help people doing their job better ? Not at [...]
Tags: collaboration·conversations·discussions·evaluation·management·organization
Conversations and the emergence of unsuspected knowledge
April 27th, 2008 · View Comments · Information / knowledge management
A large part of companies’ knowledge is not available for all for the only reason people are not conscious of the importance of some details of their experience and that, since others don’t know what these people know, they don’t think of asking them anything…
Hence the importance of not organising knowledge capture on the [...]
Tags: conversations·knowledge·knowledge-management·knowledge-management 2.0·tacit knowledge
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