Social computing revolution at Procter and Gamble

For those who are looking for examples, evidences that show “it’s possible” and “it’s make for creating value” and “it’s not only about IT companies”, I suggest to have a look at what’s going on at P&G.

They’ve been using blogs and wikis for seven years to create and share information. In january they decided to open a one and only web entry to all these contents..and more, in order to provide their people with a coherent suite. A big change ? Yes but they are confident, proud they are to count 10 000 employees on facebook and 16 000 on linkedin. Who’s talking about banning Facebook ? [Read more...]

Innovation at Google : a model to follow ?

A few weeks ago I read a note on Internet Actu [fr] , about Google’s innovation model, where many expert gave their opinion on whether it was a model to follow or an exception. My point here is not to discuss Google’s model but to wonder what the very existence of this kind of discussions teaches us.

The question is “is there a model that applies everywhere ?”. And the answer is obviously not.

Many companies fail because they copy a model from A to Z. That’s being unaware that each company is different, in terms of culture, market, ecosystem. To make it short, each company is unique and what works somewhere has many chances to fail elsewhere.

Hence the question : is Google Google because of the way the company operates or is the way Google operates due to the fact Google is Google.

Saying the Google’s model is the best would imply everybody has to copy and implement it, neglecting one’s own specificities. In the other hand we can’t say it doesn’t work. Reality is half way : Google is unique. And this is in what their directors are right : they understood it, assumed it, and they built their own model instead of copying Yahoo or Microsoft.

The myth of the “comparable” company, which implies everyone has to clone his competitors to reassure financial analists is close to its end. Today it seems more useful to develop one’s particularities, to be oneself and to draw all the consequences.

Then, instead of discussing whether the Google model is relevant or not, let’s benchmark it (what works is always a source of progress), but try to build our own Google. Because Google’s success is not due to the famous “20%”, it’s because of its culture.

Microsoft + Yahoo : why I don’t buy it

microsoft-yahoo-miahoo.jpgSince the news of the MS offer for Yahoo, I felt a lot of enthusiasm around me. People were talking of technology, of tools, of stocks and bottom line (of course…). It seems like “something wonderful” was happening.

I’m far from sharing this opinion.

Ok, according to numbers, to products, this may sound great. But what matters is creating value in the future, and that’s not only a matter of numbers you just add. It’s also a matter of people, those who innovate, those who make software, those who give their best to their company. Although this new couple represents lots of money and lots of (sometimes) complementary products, the question is to know if they’ll be able to create, in the future, as much ore more value as when they were single.

Answering this question is not a matter of technology or available cash : it’s a matter of people. What makes people give their best ? It’s because they’re highly engaged, share a vision, feel like being a part of something, feel comfortable in a corporate culture.

So the question is : can MS and Yahoo’s culture mix together ?

[Read more...]