Tag: data
Digital Transformation
Digital transformation works but does not scale
For the third year in a row, IBM, the BCG and the EBG issued their report on...
Data
Data privacy and security : are businesses immature ?
banque, cap gemini consulting, data, données, GDPR, IDC, privacy, sécurité
Data
On data quality and the product database disaster
annuaire d'entreprise, bases de données, data, données, ecommerce, qualité
Data
Being data-driven means being context-driven
It's the current big trend. Every business claims it want to be "data-driven", in other words rely...
Data
Analytics. It’s a matter of trust (again)
At the times when digital mainly meant collaboration and knowledge management, businesses quickly realized that the principal...
Customer relationship
CHRO and CMO : the two sides of a single challenge
This is the first post of a series about the latest edition of HR Tech World in...
Customer relationship
Let’s talk about B2B customer experience
automatisation, B2B, caterpillar, connaissance client, data, données, expérience, expérience client, extranet, marketing, optimisation, process, self-service, valeur
Customer relationship
Instore experience excellence requires online maturity
I am sure that the online vs store debate will soon be over. The online business won't...