Beyond social (part 1) : decision making

SocialBusiness

Summary : adding a social layer brings few substantial gains while organizations don’t change their models. No tool with trigger an organizational and structural change that has not been designed and desired. At the most it will cause marginal light shifts. When it comes to improve decision making, indispensable condition to improving the overall performance, [...]

What new capabilities did organizations acquire in the last 7 years ?

Summary : good intentions and passion are useful but not enough. More than individual initiatives happening on the fringe of the organizational model (and sometimes against it), businesses need to develop a really new of way of doing things. While the “enterprise 2.0″ or “social business” has been around for about seven years, where did [...]

Enterprise 2.0 and social business : what’s next ? (Part 1 : the usages)

SocialBusiness

Summary : what’s in store for enterprise 2.0 and social business in the upcoming months ? Improving community approaches and search for levers that will allow to sustainably and productively onboard the entire organization would be logical. But another way is possible : considering that most has been done on that matter and that we [...]

What matters for CEOs ? Innovation, customer, collaboration and values

Summary : IBM recently published the new edition of its famous CEO Study, after having interviewed 1700 CEOs from all over the world and all industries on their stakes and concerns. If the results won’t surprise anyone, two things are worth being noticed. First is that some questions are now on the desk of the [...]

Sharing is not delivering

SocialBusiness

Summary : one of the most counterproductive usage of email is upward delegation. A polite way to say “passing the monkey to a colleague”. People kick into touch, send the problem, spare time and, in the end, all the work is being slowed down. Will the use of new tools be enough to get rid [...]

Adopt enterprise 2.0 or adopt your future ?

SocialBusiness

Summary : we can often hear that the path is more important than the destination and the world of enterprise 2.0 and social business is experiencing it every day. Lots of critics and deceptions these last months. There’s a reason to that : enterprises have been told where to do and had to build their [...]

The system matters more than people

SocialBusiness

Summary :”with, by and for people”…such seems to be the creed of the “social” transformation. And results still look uncertain. Sometimes non-existant, sometimes great but looking like exceptions and not the consequence of a perenial systematic trend. The web syndrome has struck again, forgetting that employees were not common people or the people they are [...]

If it matters measure it. If it’s new build a new frame of reference.

SocialBusiness

Summary : When the world and the economy are transforming, the existing frames of references on which be base our thinking and decision making become obsolete. To adapat to their current and future context, organizations not only should have the vision of what they want to become but also implement it in their employees’ day [...]

Lessons on the hard job of designing communities in the organization

SocialBusiness

Summary : If communities have a real value for organizations, there are still few certainties about their positioning and management. Out of the work flow by definition, communities only create an indirect value for organizations, hence the fact there’s been a lot of efforts to bring them as close to the flow as possible in [...]

With recruitement tests 1.0 you get (outdated) managers 1.0

SocialBusiness

Summary : Tomorrow’s managers will need to master a bunch of new know-hows and behiavors that fit into a digital workplace, where information comes in flow through several channels. The rarity of such skills is, in a fact, one the the things that prevent organizations to transform work models today. But, while organizations are struggling [...]