Bertrand Duperrin's Notepad

Thoughts on management, HR, social networks…and enterprise 2.0

" The most successful companies are those that think jointly technological change, work design and the changes in internal social relationships.” Antoine Riboud.
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Entries Tagged as 'email'

Is workload measurement the problem of the century ?

January 14th, 2010 · View Comments · HR & Management 2.0, IT, Organization & Management, social computing

Optimizing workload has always been a key concern for businesses and managers. A too heavy workload regarding to the capacity leads to explosion, a too low workload means resources are wasted. I don’t even mention last minute assignments to face imponderables. In brief, bad adjustments have an heavy price.
In a manufacturing economy things are more [...]

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What makes the value of shared information ?

September 18th, 2009 · View Comments · Information / knowledge management, Organization & Management, information

As I often say, we often complain about software while the problem is the way we use it. It’s the reason why many people consider that the largest part of spam they receive at word comes from their colleagues, their hierarchy.
That’s why I liked this Dilbert strip about information sharing. We can also conclude that [...]

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Email, hamsters and bottlenecks

August 14th, 2009 · View Comments · IT, Social Networking, social computing

A few weeks ago, I was a part of a panel intiatied by Yann Gourvennec,  with Vincent Berthelot and Emilie Ogez. At the beginning there was a book , The Hamster Revolution: How to Manage Your Email Before It Manages You that caught Yann’s attention. So he gathered a few “experts” in order to [...]

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At the beginning, there was the email

May 29th, 2009 · View Comments · IT

I couldn’t help myself from sharing this Honeywell ad from the 70’s. It would be interesting to discuss the “promise” that was made at this time and the barriers they had to face.
Anyway, history is an always repeating process.
Dos this mean anything to you ?

Tags: email , honeywell

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I’m a bottleneck…but I try to improve

May 9th, 2009 · View Comments · Communication, Organization & Management

I wrote “I”…as I could I written “us”, “you”… a little story that’s, of course, imaginary. Any similarity whith any existing situation or people is accidental.
Finally, I did it well. Slowly, step by step, I climbed up the company’s hierarchy and took more and more responsabilities.
Today, I’m managing a large team. I’m responsible for my [...]

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Communication tools : looks like “déjà vu”

September 25th, 2008 · View Comments · Communication, IT, Intranets & collaborative tools, enterprise 2.0, social computing

When talking about social media within companies, one of the most common objection is “I don’t wan’t my people to waste their time writing and discussing, where’s the ROI”.
Of course there are strong arguments to explain the possible benefits. Arguments that are more than tangible because communicating and exchanging is key to perform in knowledge [...]

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Information flows needs a plumber

September 23rd, 2008 · View Comments · Communication, IT, Intranets & collaborative tools, enterprise 2.0, information, social computing

Information overload has thress main causes : the first is information dispersal among too many tools which force people to continuously switch from one to another in order to be sure not miss anything, the second is the fact people are affected by the information flow that fall on them as is they were at [...]

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What management has to learn from the Airbus vs. Boeing competition

August 8th, 2008 · View Comments · Communication, Information / knowledge management, Organization & Management, information, knowledge-economy

Remember, it was a long long time ago, that, in the times we are living, means something like ten years. At this time Airbus was wondering how to compete with Boeing on the big carriersmarket and was working on what would become the A380. On its side, Boeing was not thinking about replacing its mythic [...]

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On august 1st, some companies will start giving up email

July 23rd, 2008 · View Comments · Communication, IT, Information / knowledge management, Intranets & collaborative tools, enterprise 2.0, information, social computing

To all employees:
Beginning August 1st, you will no longer be able to send an e-mail to another employee of our organization. After some study, we have concluded that such e-mails are almost never the most efficient or effective way to obtain, provide or exchange information. In fact, we estimate that as much as 20% of [...]

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I spend 28% of my time reading your useless emails !

July 9th, 2008 · View Comments · IT, Information / knowledge management, enterprise 2.0, social computing

That’s what many employees could (should ?) say to their colleagues and managers.
I’ve been pleading for a system which would make the right information find the right people instead of sending grouped emails to people who don’t need them and often forgot those for whom it would have been useful.
I’m often answered the same thing [...]

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