Tag: employee experience
Employee Experience
Experience is the new name for quality and is the result of operational excellence
I have always been convinced that there is a lot to be gained by looking at what...
Books I read
Agile HR revolution by Jean-Claude Grosjean
Even if it is a book in French, I wanted to publish a review of it on...
Employee Experience
What are the digital tools of the employee experience?
Several months ago, during a conversation, someone said to me "I still need to think about our...
Employee Experience
5th Employee Experience Barometer: last stop before the end of the line?
Like last year at the same time, Let's Talk HR releases its Employee Experience Barometer, which is...
Operational Excellence
Employees must follow the processes. Are you sure?
Processes are reassuring for the business because they allow it to rely on the system to avoid...
Employee Experience
The Employee Experience Initiatives Matrix
Not all employee experience initiatives are created equal. Not because their intrinsic value is different, but because...
Employee Experience
Employee helpdesk and enterprise ticketization: instructions for use
In a previous post I discussed the importance of a "one-stop shop" for the employee within the...
Employee Experience
Employee services and one-stop shopping: towards the ticketization of the enterprise.
In a previous post I talked about the notion of employee service and a later one I...