empowerment Archives - Bertrand Duperrin's Notepad

Head of Employee and Client Experience @Emakina / Former consulting director / Crossroads of people, business and technology / Speaker / Compulsive traveler

Latest posts

Being digital in 2018 : consumerize your organization

Apr 26, 2018

Being digital in 2018 : be agile everywhere !

Apr 19, 2018

HR Tools adoption : is it a change or a design...

Apr 18, 2018

Being digital in 2018 : stop thinking that digital is all...

Apr 12, 2018

Culture, engagement and leadership : there’s no app for that !

Apr 4, 2018

Tag: empowerment

Open letter from an employee to a customer

Digital is a matter of dexterity, Cap Gemini consulting says

Digital Transformation : “what’s in it for me ? “

Holacracy at Zappos : no boss or hierarchy. Really

No good customer experience without empowered employees

The individalization of custmer relationship : why and how ?

Are we challenging the right silos ?

Forget centricity and focus on enablement

Don’t confuse enterprises without managers with without management

Do you need a brand strategy on the social web ?

Signals instead of conversations ?

From services management to enterprise 2.0

Enterprise 2.0 needs reverse management

Enterprise 2.0 people-centric ? Are you really sure ?

Engage with customers. And then ?

The organizational double flip

Talent is the bottom-up side of competence

Must companies stop trying to organize cross-organization work ? The Nortel...

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