What does social software bring ? Nothing by itself (contrary to many others, a social app doesn’t process or treat anything but allow people to do things…) but since it makes some things more easy to do it should, in principle, help to improve performance and productivity for many kind of tasks provided people understand [...]
Entries Tagged as 'expertise'
Are you “on demand” or “when we can” ? Enterprise 2.0 and the customer perspective
November 19th, 2009 · View Comments · Recommended Bookmarks
Tags: adoption·collective efficiency·enterprise 2.0·expertise·goods industry·inventories·knowledge·on demand·real time·routine·services industry·social routine·social-software·soo
What’s the value of knowledge and experience
September 4th, 2008 · View Comments · Information / knowledge management, knowledge-economy
It’s a very “hot” question at this time. The blessed days when people could be assessed on hom many pieces they produced a day is over. Now the “knowledge capital” is key, and what has to be assessed is not a controlled production but the ability to face uncertainty and offer solutions.
In brief, expertise, experience, [...]
Tags: expertise·knowledge-economy·knowledge-workers·ROI·value
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