Even in downturns, human capital has to be protected

Because they didn’t have the time (or the will) to make the structural decisions that would help to face a downturn, companies often react by acting on the easiest adjustment variables :

• Cuts in bugets

• investments putt offs

• employees lay offs.

It makes it possible to attend to the most urgent things first even if I think it only defers what’s unavoidable. The focus is on cost and not on revenue, and  costs can’t be endlessly cut except if you want to turn a company into an emplty shell. Any cut expenditure won’t be able to be cut again the next quarter or the next year because it won’t exist anymore.

I’m one on those who think that the goal of any enterprise is to make money and that thinking only in terms of expenses only makes it possible for directors to act like firemen. But it’s easier to cut costs instead of trying to find an innovative way to drive incomes.

Whatever, this kind of policy also have dramatically bad effects for the future.

[Read more...]

SOO + Reuse = productivity

In a former post I gave you my first thought about what I walled SOO or Service Oriented Organizaton. A recent post from Oscar Berg about SOA gave me more ideas about this.

According to him it’s important to focus on reuse which is the very basis of SOA. It is essentiel to isolate, prior to anything, which services have to be reused by others in order to make them become components on which other services will rely.

If I try to apply the same theory to organization, the fact is it’s impossible to know what will be reusable. So a system has to be set tup in order to isolate reusable knowledge and make it “solid knowledge” with a process that solidifies gaseous information. Which implies companies have to hire best practices hunters.

But there are also what I call “golden nuggets”, which are too specific or not strategic enough to be “solidified” but may still be useful for anyone, knowing information’s value is relative : what’s gold for some could be mud for others. [Read more...]