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Bertrand Duperrin's Notepad
Home
About Bertrand Duperrin
Management
Human resources
Recommended Bookmarks
Digital Transformation
Others
Collaboration
Customer relationship
Intranets and digital workplace
Web & Usages
Contact
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false advertising
Customer relationship
Turning lurkers or unhappy customers into fans. Stroke of genius or swindle ?
Summary : what's a fan on facebook ? Someone who likes a product or a brand of...
Mar 14, 2011
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