What’s the next big thing in HCM ? From Human Capital Assessment to Realization

It’s a question I asked to myself after having read this note from Thomas Otter who was wondering what will be the next innovation in HCM Software.

Even if everything can be improved, I think that “administrative” systemes won’t experience a real revolution. In the other hand I think the pure “Human Capital” side is very promising.

Even if human capital assessment systems have been existing for years, I’m not sure they fully reach their goals. This inspires me two things.

When talking of assessment we also mean assessment context : and the perpetual assessment doesn’t exist so things are always biased. More, we only assess what we want to assess and we may neglect some aspects of one’s capital. In the other hand, as stakes are more and more about tacite and ability to work into human networks, we have to assume these kind of things are far from being captured and harnessed by the existing systels.

At last, we often talk about control and assessment systems, but hardly never of systems facilitating human capital realization.

Then, what if the next innovation in tools was not about tools but about their usages. Not because of the processing capacity of tools but because of their ability to help people to fully realize their capital in a networked in tacit context.

Perhaps, in certain cases, it’s worth a glance at Enterprise Social Software.

But since everything has to be measured (at least at then end), perhaps it will be possible to rely on these tools to assess, to evaluate. Social graph is a first track. Semantic may also help to mesure the alignment (or gap) between the corporate message and the way it’s received, between enteprise’s priorities and day to day job reality, between one’s job description and his real skills, expectations, or daily tasks.

In short, perharps looking at the development and realization side before considering control and assessment would be a good idea.

Balanced Scorecard, value creation, and entreprise 2.0 : anyone can help ?

My thought of the moments are taking me to places where my knowledge reaches its limits and where I don’t find (or not as quickly as I want) relevant informations.

So I’m submiting you my questions in bulk and anyone who can help is welcome. Really need yor help..
• Do you know the percentage of enterprises which use balanced scorecard for stragic planning ?

• Do you know if they give as much importance to all aspects of BSC ou do they focus on some of them ? And which ?

• If they don’t treat all aspects of BSC equitably, can we note differences in performance on a short, middle, long term range comparing to those who give as much importance to everything ?
• Do you know if those who conscentioulsy treat the “customer perspective” part are more likely to use web 2.0 in their customer relationship ? Conversly, if those who use web 2.0 are using BSC ?

• In the same way, I’d like to know if those who conscentiously treat the “human capital perspective” part are more likely to experiment enterprise 2.0. And if those who make such experiment are BSC driven.

Thanks in advance

Economy changes…companies have to change too

intranetA few days ago I wrote a note about a McKinsey report saying how success will depend on interactions for companies tomorrow. In the same tendency I have to mention the report on the immaterial economy recently published by the french minister of economy.

I think it’s a very important subject and I’m convinced enterprises will have to improve their internal models because their surrounding is moving. But it supposes to be conscious of what is the new context they have to face and everything that makes them aware of that is very welcome.

So economy is evolving, production and employee’s profiles too, and we won’t run a company in 2010 the way we did in the 90′s with a post industrial management legacy.
What does the report says ? [Read more...]