Optimizing workload has always been a key concern for businesses and managers. A too heavy workload regarding to the capacity leads to explosion, a too low workload means resources are wasted. I don’t even mention last minute assignments to face imponderables. In brief, bad adjustments have an heavy price.
In a manufacturing economy things are more [...]
Entries Tagged as 'indicators'
Is workload measurement the problem of the century ?
January 14th, 2010 · View Comments · HR & Management 2.0, IT, Organization & Management, social computing
Tags: email·enterprise social networks·human reources·indicators·information overload·management·marketplaces·productivity·quality·real time·social networks·workload
Enterprise 2.0 and the measurement hypocrisy
December 8th, 2009 · View Comments · enterprise 2.0, knowledge-economy
Managers use to say that one can’t manage what is not measurable. We can also add that businesses don’t undertake things they can’t drive. So the conclusion is that businesses don’t unertake anything if they can’t measure the result. It may be a statement of the obvioux but it’s always worth reminding it. Talking about [...]
Tags: enterprise 2.0·indicators·knowledge-economy·measurement
10 questions to answer to succeed in an Enterprise 2.0 project
November 10th, 2009 · View Comments · Social Networking, enterprise 2.0, social computing
It’s a common place to say that if you want to succeed there are things that have to be done. But, by focusing only on actions and forget thinking, the risk of doing hudge mistakes is obvious, that’s why so many opportunities are wasted. To succeed, you also need to have answers. Answers that allow [...]
Tags: enterprise 2.0·indicators·outcomes·pilot·projects·routine·sense·social routine
Your indicators say that your online communities are very busy ? So what ?
October 20th, 2009 · View Comments · Communities, Organization & Management, enterprise 2.0
When a social media project is launched, whether internal or external, it’s often structured in groups or communities. What every project manager fear is to end with empty or moribund communties, so making them busy is an obvious goal from which indicators are drawn. This is pure logic. These indicators are linked to the the [...]
Tags: activity·adoption·Communities·enterprise 2.0·goal·indicators·social-software
Socializing your decision making process
August 4th, 2009 · View Comments · Collaborative practices, HR & Management 2.0, enterprise 2.0
A good example of process socialization is about decision making. A few weeks ago I read this interesting paper from Olivier Sibony (Associate Director at McKinsey). Since the article is in French I hope Google Translator will provide you with a good english translation.
What is it about ?
Making the right decisions is key to be [...]
Tags: cisco·decision·decision-making·finance·financial performance·indicators·mckinsey·olivier sibony·process·ROI·socialization
McKinsey identifies 6 key sucess factors for enterprise 2.0
March 10th, 2009 · View Comments · Organization & Management, Social Networking, enterprise 2.0, social computing
McKinsey recently issued a report on enterprise web 2.0 projects which identifies what they think being the six success factors for such projects. Before reading what follows, I suggest you to read what they were saying about that a few months ago in order to get some distance.
Context
Companies has been trying to optimize their transactional [...]
Tags: adoption·culture·enterprise 2.0·indicators·management·mckinsey·organization·web-2.0·workflow
Enterprises far beyond enterprise 2.0
January 20th, 2009 · View Comments · Collaborative practices, Human resources, Intranets & collaborative tools, Organization & Management, Social Networking, enterprise 2.0, strategy
A few weeks ago I amused myself proposing a few tracks on what enterprise 2.0 may be in 2009. But I think pushing the reflection beyond would be worth : enterprise 2.0 is only a side of a much complex reality that is enterprise and will be of any use only in a global framework. [...]
Tags: antoine-riboud·business networks·collaboration·costs·enterprise·enterprise 2.0·evaluation·Human resources·indicators·IT·management·mintzberg·networks·organization·performance·social networks·spendings·strategy·value·value creation
What are the limits of your organization ?
January 4th, 2009 · View Comments · Organization & Management
In a previous note, I asked you to sort out what can be improved but has no impact on your organization’s final performance and what is a real limit for the organization and which capacity should be increased.
This is a non exhaustive list you can complete according to you own experience. It’s about what we [...]
Tags: indicators·organization
Can indicators take us in the wrong direction ?
January 4th, 2009 · View Comments · Organization & Management
Whatever some may think and even if the small enterprise 2.0 world have been overcatious with this notion, measurements are essentials because they help to validate, undersand and manage what’s done.
Except for experimentations (though come to think of it …) and matters of urgency, nothing is done holding one’s wet finger in the wind.
Everyone who [...]
Tags: alignment·change·indicators
Are organizations trying to push their limits or to please their indicators ?
January 2nd, 2009 · View Comments · Organization & Management
Whatever the period is, whatever the company’s context is, the goal is to do better. Many projects are launched, what can be changes is changed, sometimes it’s sucessful, sometimes not. Whatever, people will soon have to start over, either for fixing what didn’t work or to improve one more time what’s been improved.
Must we think [...]
Tags: indicators·management·organization
You can find the "original" french version of this blog here
