Bertrand DUPERRIN’s Notepad

Crisis is charaterized by its suddenty, its unpredictability and the gravity of its possible consequences. It forces organization to react quickly in order to protect itself as well at its components and agents.
That implies many things. Decide on the way to react, which suppose to have reliable and exhaustive information. Then manage to deliver orders, [...]

First a quick summary of the Service Oriented Organization concept (SOO) : it’s about giving employees the ability (ie tools and organization model) that allows them to bridge the gap between task they have been assignedJ and thoses that are actually required by their day to day job, assuming that organization reached such an optimum [...]

Wirearchy is a very interesting concept I discovered weeks ago from a post from John Husband. Not that new (he’s been talking about that for a long time) but interesting enough to dig further.
Facts are obvious : new tools allow a new kind of information flows, because they’ree generated by peope. Those flows allow new [...]

I often say that even when change seems promising, it’s important to keep our feets on the ground and to go step by step. Excess often lead to another excess in the opposite direction and organizations rarely benefit from what seemed to be so promising.
If we consider companies will have to change, two solutions are [...]

Everyone is conscious of informals networks’ power within an organization. But their informal nature causes of lot of (sometimes) legitimate fears because seen uncontrolable. We never know what they will bring. The concept of serendipity is perfect to illustrate this. We all dream of driving a Ferrari, provided we can control accelerator, wheel and brakes. [...]

In the neverending debate about knowing if a “soft ROI” is a real ROI or not, it seems that we can now rely on McKinsey. In fact a lot of people know that a soft ROI is a real ROI…but since their hierarchy doesn’t tell them so they refuse to take it into account in [...]