That’s what many employees could (should ?) say to their colleagues and managers.

I’ve been pleading for a system which would make the right information find the right people instead of sending grouped emails to people who don’t need them and often forgot those for whom it would have been useful.

I’m often answered the same thing : people may miss some information. Yes, of course. And that’s a good thing. They will miss any information that is useless at a given moment, will stop wasting their time reading what does not concern them and having to refocus on what they were doing. And if, one day, they need to find it, a simple search on the intranet will do the job.

I’m talking about making it possible for people to build their own information supply chain depending on their needs and concerns and not about other’s people needs to show they are working or to cover themselves saying ‘”but they knew”. We already do it very well on the web with, on the one hand published information, and in the other RSS feeds coming from identified sources or search agents and I can’t see any reason why we wouldn’t be able to do this within the enterprise.

[Read more...]