Maybe you remember of my posts about external networks and the relevance of enterprise 2.0 logics for SMBs. In both case the underlying issue whas about the perimeter of those networks.
As a matter if fact, in small of medium businesses, assuming that contacts are more simple (or are supposed to be…), the benefits of interconnecting people in order to build stronger synergies seems to be less obvious than in large ones.
This takes us to the point I raised for all kind of businesses : why do tools that favor collaboration and synergies must share companies’ borders while value is created, specifically in B2B, not inside the company but on the contact zone where internal and client’s teams work together.
Experience taught me two things : the size of a company of team isn’t a relevant indicator to estimate how easy of difficult it is for its members to work efficiently togehter and the weak point of many processes is interconnection between businesses.
You can find the "original" french version of this blog here
