Many challenges and lots of progress to make for HR according to IBM

IBM recently issued a study after having gathered insights from more than 700 Chief Human resources officers, titled “Working Beyond Borders”.. I let  you peruse this long and interesting document but here’s in a few lines some of my takes from it.

Let’s start with te conclusion. As we could expect, it confirms what many people have been knowing for years : in today’s economic context and makets, HR’s main challenge is to develop work “beyond the borders”. What does it mean ?

  • ability to work out of the enterprise silos and collaborate acrosse functions, departments, countries.
  • ability to work out of the enterprise boundaries with partners, clients
  • ability to work out of one’s own competence boundaries : mobilize expertises one don’t have and acquire new ones in a flexible and responsive way.
  • ability to mobilize out of one’s comfort and authority zone what implies to develop new forms of leadership.

These are creativity, agility and flexibility challenges that CHROs want to address in many ways

  • Develop creative leaders that will tackl challenges and opportunities in a new way that’s more adapted to our times. Kind of “intrapreneurs” able to react in an innovative way and engage people around them.
  • Develop speed and flexibility by simplifying processes and making employees more responsive.
  • Capitalize on collective intelligence by finding new ways to connect people

Even more interesting, one of the many illustrations of the study

It’s the evidence that while there are domains where CHROs find themselves efficient, some remain where about which they acknowledge not being effective although they will be critical in the future : fostering collaboration and knowledge sharing, developing leaders and developing workforce skills.

Now that that’s everybody know in what direction to head…the only thing to do is to work on that. The road seems very long but the amount of opportunities is more than worthy.

One more point to conclude :

I think there’s nothing to add. Just do it…

Can we organize without organization ?

In a previous post I was wondering if we were heading to what I called a project or a partnership economy. In the same way, after meeting Don Tapscott and read “Wikinomics”, the idea came to me that we could soon experience a reverse application of Coase’s theorem. Nothing but logical : if high transaction costs made organization become larger, low transaction costs on immaterial capital may cause exactly the opposite.

This is exactly the theme of an interesting discussion that emerged on Transnets[fr], following the reading of Here comes everybody. [Read more...]

Enterprise 2.0 : the last step before the project economy ?

A few months ago I wondered if we were on the road to an externalisazion of enterprise’s non structuring function, which may paradoxally put value creation outside the enterprise. In this situation the enterprise’s only job would be to manage outsiders according to its needs. I don’t say it’s a good or a bad thing, it’s only an objective possibility.

Someone reminds me of this note and told me : “it’s more real than you may think : if we could measure ressources used to fight against the weight of the system compared to those reallu used to create value it would scare a lot of people”.

Let’s come back to the model that may be offered by the future enterprise. Let’s have a look on the engagement model proposed by the digital natives which looks more like partnership than employement. Let’s, at last, have a look at the Coase Theorem (enterprise’s size depends on transaction costs…but how much costs information today ?). Let’s also consider solutions like innocentive for example…

The most obvious conclusion would be to say that if companies can’t, internally, combine employement and partnership model, decreasing not only information acquiring costs but also the cost of use of all its intangible assets (ie making them available and usable, not only being satisfied they are “inside”), we may soon reach a tipping point. [Read more...]

Talking with Michel Hervé about turning the pyramid upside down

You problably don’t know Michel Hervé and that’s a pity since thy guy is really worth being exported. This entrepreneur is well known for his book “from the pyramid to the networks”  (unfortunately only available in french) that describes the way he run his business, has he says, in a participative and democrat way.  Something that’s like Ricardo Semler runs Semco, if you’ve heard about him.

I had the chance to spend a whole afternoon with Michel Hervé and talk with him of many things. Despite we often speak or attend in the same events, we never had time to sit down and talk, now that’s done.

There’s so many things to say that I could fill a book with, but I’d like to focus on two points of our discussions. The principle of subsidiarity and why connecting people through information is so important. [Read more...]