Social Software and Tools

Consumerization of the information system, socialization of the workplace and business tools : what are the challenges and how CIOs and vendors try to meet these needs.

Are we challenging the right silos ?

SocialBusiness

Summary : silos are a well known harm enterprises are trying to get rid of. But, in organizations that need to be deeply connected to markets and customers, where problem solving and exception handling are becoming employee’s day to day work, what is the level of collaboration between IT, HR and marketing ? If, at [...]

Yers and corporate IT : the expected divorce is far from happening

Summary : gen Y-related myths seem to collapse the one after the other. After having been seen as sworn enemies of IT dept’s inflexibility because of their behaviors and the usages that come with, it seems that they’ve given in and happily accept what they’re given. Their opinion on IT departments is even quite positive. [...]

And the best enterprise social network platform on the market is…

marketstrat

Summary : at a given moment in any enterprise 2.0 project, a choice has to be made about the tools that will be used. And,, the “specialist” is often asked the same question : “Tell me what’s the best tool on the market”. That’s a tough question regarding to the number of parameters to take [...]

Employees are not middleware

marketstrat

Summary : the reason why employees balk at using many of the tools they’re provided with is because they are asked to articulate different ways of working and type of informations together and bridge the gaps between application silos. Not only all of them don’t have the required skills to do that, to understand how [...]

Information security is too serious to be entrusted to IT people

marketstrat

Summary : I recently read a survey about the dangerosity of social networks regarding to information leak, relying on the observation of a representative group of people. That’s a hasity concusion : it only proves that information security is not only a matter of technology but of usages, behaviors, a dimension that IT departements still [...]

Empowered : the service marketing (and even economy) manifesto

I just finished the reading of Empowered, by Josh Bernoff and Ted Schadler, that is in some ways the sequel of Groundswell which was a must read when it was published. To be honest, I have been quite deceived by Groundswell. Of course that’s a lucid, accurate and comprehensive photography of what the web is [...]

My takes on the Enterprise 2.0 Forum : Enterprise 2.0 and the end of social washing

I’d like to take a few minutes to share with you my takes about the last  Enterprise 2.0 Forum that took place in Paris on march 17th et 18 th. First, a few words about the context. I was looking for a professional event about enterprise 2.0 in Paris. Why do I mean by “professional” [...]

IT interests : good news but too much compartmentalization

I recently came across this this chart about what IT departments are currently thinking about. What inspires me some thoughts. First point, as mentioned in the post where I found this document, there’s  nothing really new. Many of these issues have been discussed for years, some are more recent but even when names change, the [...]

Is Saas the future of your corporate IT ?

This is one more question that haunts many people’s night. More serioulsy, if it doesn’t make people stay awakened all nights long, it creates debates and brings some confusion that doesn’t help businesses to move forward. As a matter of fact deploying any solution is not that easy when one still have many infrastructure related [...]