The day they (may) stop sharing

Many current projects among enterprises rely on well known beliefs and needs : a better sharing and circulation of information are key to business performance, people share a lot on the web so organization have to provide them with the means to do the same at work.

Experience shows that it’s not that easy. Personal life is one thing, worklife is another one. That’s not because peope adopt some behaviors in one case that they’ll do the same in the other case in a natural fashion. Most of all, everybody now know that only less than 10% are actual content producers on the web. 10% on the web is a critical mass but 10% in an organization can be very few people so it implies to design work-specific approaches.

Anyway, more and and more businesses achieve it successfully. But we can already wonder how long it will last.

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New jobs description for Enterprise 2.0 ? Try the Enterprise 2.0 job profiler

Every day I notice that many companies, conscious that their move toward Enterprise 2.0 -like dynamics is a major issue, are beginning to hire people for new kinds of jobs. It’s both about aligning people-centric activities with corporate purposes, identify new opportunities, energize cross-organiszaiton dynamics, favor new practices and new tools adoption, re-align tools on practices.

A complex role that needs a mix between new knowledges and traditionnal competences. It’s generally devoted to internal people who discover this new complexity and have to be in two places ar once. As these organizations become more and more mature, they begin to build specific job description and hire a new kind of professionnals to manage these new activities as full-time jobs and rationalize what’s not an experimentation anymore but a new way to operate.

Wiser from their exprience in 2.0 tools implementation for HR and talent management projects, my friends from Talentys worked hard on this topic in order to formalize some job descriptions and key competences for these new issues. They propose

A « Community Manager » (CM

An« IT 2.0 expert » (ITE)

A « Chief Networking Officer » (CNO)

Feel free to download it and provide us with your feedback in order to improve it. And use it for your own needs if you need to hire someone… (Humm… this is a quick nighlty translation from the original doc but I think we did it well…)

New jobs that are not trivial

When talking about making people work differently, about bringing new practices within the enterprise, there’s often the same answer : “no time for that”. It can be heard from managers saying their people don’t have time to network, to share information, or from individuals themselves who are afraid of being penalized because they do something else than their very job.

Let’s note that if the question is asked, it’s because the organization identified a business need. Welcome to the world of double binds where people are asked at the same time to face new challenges and not to change anything in the way they work.

If fact, what comforts the tenants of status quo is that those new practices are not in the holy job description. Of course, adaptating practices to challenges is worth changing job descriptions if it’s the only way to make people  exchange, share informations and practices, network.

I know some companies are beginning to review their job descriptions, or at least, that some managers are doing so with their teams, findinf it’s the best way to “secure” people who want to get involved in those new dynamics. So, here and there, new emerging jobs can be seen, such as “network manager”. I wrote about the future of managers monthes ago and some made a list of jobs that will be tomorrow’s jobs. Saying that…I’d like to be “gap consultant” in the future.. Whatever, I’m sure “Social networkds catalysts” will be key in enterprise’s success tomorrow.

Those jobs don’t need really new skills, but a new mix of existing skills. Jobs that will be in relation with tools someway, but which levers will be people and organization.

Perhaps the right time to get out the old job description model. How many of us are already doing jobs that don’t exist. Or doing something new with an old label, making their goals nearly ununderstandable within the organization because ogf the gap between the “historical” past of the job and its new content.

Most of my friends have “real” jobs : lawyers, doctors, head hunters, salespeople… and it’s really hard to explain them what my job is because no “label” exists for that. Does it mean I don’t do anything valuable  ? Conceiving jobs with meaningful names also makes sens to embody a message through the organization.

A  real challenge for HR Managers who’ll have to take charge of it to adapt jobs to the challenges that will have to be faced in the next years.