Bertrand DUPERRIN’s Notepad

Since today collaboration means solving problems together, it’s important companies provide their employees with a problem solving framework.
Why not a methodology or a process ?
In fact both are needed but the most important lack is about the framework.
There are high level issues where problem solving needs a strong methodology, a dedicated taskforce (that’s what I [...]

I really believe conversations are key to capturing tacit knowledge, best practices,  all those things that are parts of the individual’s patrimony and can only be captured an harnessed by stimulating individual memories through conversations, since they are the most accessible form of knowledge.
Hence the necessity to provide the organization with tools that make those [...]

Companies know their performance depends more and more on their ability to use information. But information that’s not harnessed can’t be used.
There are two kinds of information : company generated information that’s harnessed (even if people within the organization don’t know where to find it), and employee generated information that remains informal and is only [...]

Internal blogs are not a new thing. But, most often, they’re the consequence of isolated initiatives, someone who once says “a blog would be a good thing to manage this project”. Since they’re not a part of a strategic vision and they don’t bring as added value as they could.
Let’s see how internal blogs can [...]