Whatever people may say, it’s still the hot issue of enterprise social networks. Considering ools that that are not processing tools strictly speaking, benefits have to be found on the new way of doing things they make possible rather than in the tools themselves that are only enablers. As I wrote here, benefits are not [...]
Entries Tagged as 'km'
Social networks : are companies looking for the ROI or something else
January 29th, 2009 · View Comments · Organization & Management, Social Networking, enterprise 2.0
Tags: accenture·benefits·enterprise social networks·forrester·km·knowledge-management·measurement·ROI·social networks·strategy maps
Giving problem solving a framework
June 12th, 2008 · View Comments · Collaborative practices, Information / knowledge management, knowledge-economy, social computing
Since today collaboration means solving problems together, it’s important companies provide their employees with a problem solving framework.
Why not a methodology or a process ?
In fact both are needed but the most important lack is about the framework.
There are high level issues where problem solving needs a strong methodology, a dedicated taskforce (that’s what I [...]
Tags: crowdsourcing·culture·enterprise-social-software·information capital·km·knowledge-management·problem solving·social-software·storytelling
Creating a corporate memory is about telling stories
April 27th, 2008 · View Comments · Human resources, Ideas & innovation management, Information / knowledge management
I really believe conversations are key to capturing tacit knowledge, best practices, all those things that are parts of the individual’s patrimony and can only be captured an harnessed by stimulating individual memories through conversations, since they are the most accessible form of knowledge.
Hence the necessity to provide the organization with tools that make those [...]
Tags: best practices·corporate culture·km·knowledge-management·storytelling
People are more likely to share information if they know why
March 29th, 2008 · View Comments · Information / knowledge management, Intranets & collaborative tools, Organization & Management, enterprise 2.0
Companies know their performance depends more and more on their ability to use information. But information that’s not harnessed can’t be used.
There are two kinds of information : company generated information that’s harnessed (even if people within the organization don’t know where to find it), and employee generated information that remains informal and is only [...]
Tags: business·enterprise 2.0·information-system·km·km 2.0·knowledge·knowledge-management·participation
Using internal blogs as a management tool
July 14th, 2006 · View Comments · Collaborative practices, HR & Management 2.0, Organization & Management
Internal blogs are not a new thing. But, most often, they’re the consequence of isolated initiatives, someone who once says “a blog would be a good thing to manage this project”. Since they’re not a part of a strategic vision and they don’t bring as added value as they could.
Let’s see how internal blogs can [...]
Tags: blogs·internal-blogs·km·knowledge-management·management·management-2.0
You can find the "original" french version of this blog here
