Read my original french blog
A large part of companies’ knowledge is not available for all for the only reason people are not conscious of the importance of some details of their experience and that, since others don’t know what these people know, they don’t think of asking them anything…
Hence the importance of not organising knowledge capture on the [...]
Capturing knowlegde was often a failure since it was considered as a task by itself and not an “on the flow” activity.
People were asked to take tame to give information, which didn’t work the reasons everybody knwos. What counts is organizing a real time information capture, that’s to say integrated in people’s day to day [...]
I just saw this interesting post on this topic, thanks to Martin Roulleaux-Dugage. The difference between traditional KM and its “2.0″ evolution is that it’s not a task anymore but a way of doing things, a on-the-flow activity.
Take time to classify, fill in forms, stock is real burden that often lead KM projects to fail. [...]