Whatever people may say, it’s still the hot issue of enterprise social networks. Considering ools that that are not processing tools strictly speaking, benefits have to be found on the new way of doing things they make possible rather than in the tools themselves that are only enablers. As I wrote here, benefits are not [...]
Entries Tagged as 'knowledge-management'
Social networks : are companies looking for the ROI or something else
January 29th, 2009 · View Comments · Organization & Management, Social Networking, enterprise 2.0
Tags: accenture·benefits·enterprise social networks·forrester·km·knowledge-management·measurement·ROI·social networks·strategy maps
Web 2.0 tools to improve information readiness
November 28th, 2008 · View Comments · Ideas & innovation management, enterprise 2.0, information, knowledge-economy, social computing
Today, many opinions converge to admit two things :
• companies need to be more and and more reactive in order to run their traditionnal activities in a more and more complexe context, where foreseeability is very uncertain and where sharp competences and complex competences assembling are needed in a short range of time. Something like [...]
Tags: enterprise 2.0·immaterial assets·information·intangible assets·intellectual capital·knowledge·knowledge-economy·knowledge-management·strategy maps·value·value creation·web-2.0
Are companies optimizing response time or only maximizing workload ?
July 12th, 2008 · View Comments · Information / knowledge management, Organization & Management, information
Time is key to performance. It’s a well known fact. But while industrial companies have been taking it into account for ages, inventing just in time, it seems that non industrial companies have still some things to learn.
Of course, everybody wll tell me that time is a priority. And everything is done in order employees [...]
Tags: knowledge-management·mckinsey·productivity·response time·time management·workload
Information is like water (part 2)
June 30th, 2008 · View Comments · Information / knowledge management, information, knowledge-economy
Information is like water
June 25th, 2008 · View Comments · Information / knowledge management, information
Giving problem solving a framework
June 12th, 2008 · View Comments · Collaborative practices, Information / knowledge management, knowledge-economy, social computing
Since today collaboration means solving problems together, it’s important companies provide their employees with a problem solving framework.
Why not a methodology or a process ?
In fact both are needed but the most important lack is about the framework.
There are high level issues where problem solving needs a strong methodology, a dedicated taskforce (that’s what I [...]
Tags: crowdsourcing·culture·enterprise-social-software·information capital·km·knowledge-management·problem solving·social-software·storytelling
How to link formal and informal within the enterprise : the “still” company
May 12th, 2008 · View Comments · Ideas & innovation management, Information / knowledge management, Intranets & collaborative tools, Organization & Management, enterprise 2.0, social computing
Since intangible assets only create value when they support formal business process, enterprises don’t have to create an enterprise 2.0 organization relying on informal but a system allowing formal and structured activities to take advantage from what isn’t.
If we want to visualize that, the “still” metaphor seems very relevant to me.
Tags: ba , BI , [...]
Tags: ba·BI·business intelligence·Communities·enterprise 2.0·enterprise-social-software·erp·intangible assets·knowledge-management·management·management-2.0·nonaka·process·SECI·social-software·tacit knowledge·workflows
Conversations and the emergence of unsuspected knowledge
April 27th, 2008 · View Comments · Information / knowledge management
A large part of companies’ knowledge is not available for all for the only reason people are not conscious of the importance of some details of their experience and that, since others don’t know what these people know, they don’t think of asking them anything…
Hence the importance of not organising knowledge capture on the [...]
Tags: conversations·knowledge·knowledge-management·knowledge-management 2.0·tacit knowledge
Creating a corporate memory is about telling stories
April 27th, 2008 · View Comments · Human resources, Ideas & innovation management, Information / knowledge management
I really believe conversations are key to capturing tacit knowledge, best practices, all those things that are parts of the individual’s patrimony and can only be captured an harnessed by stimulating individual memories through conversations, since they are the most accessible form of knowledge.
Hence the necessity to provide the organization with tools that make those [...]
Tags: best practices·corporate culture·km·knowledge-management·storytelling
Capturing knowledge is a permanent activity
April 23rd, 2008 · View Comments · Information / knowledge management, Organization & Management, enterprise 2.0
Capturing knowlegde was often a failure since it was considered as a task by itself and not an “on the flow” activity.
People were asked to take tame to give information, which didn’t work the reasons everybody knwos. What counts is organizing a real time information capture, that’s to say integrated in people’s day to day [...]
Tags: best practices·enterprise 2.0·knowledge-management·knowledge-management 2.0
You can find the "original" french version of this blog here
