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It’s a very “hot” question at this time. The blessed days when people could be assessed on hom many pieces they produced a day is over. Now the “knowledge capital” is key, and what has to be assessed is not a controlled production but the ability to face uncertainty and offer solutions.
In brief, expertise, experience, [...]
Some of my reflections point to the slow but unavoidable outsourcing of the human side of the enterprise.
First because of organization models and systems that allow companies to focus on their core business : identifying key issues and needs, they can concentrate on elaboring a stragegy to respond…and let others do the rest. The rest, [...]
That’s what many employees could (should ?) say to their colleagues and managers.
I’ve been pleading for a system which would make the right information find the right people instead of sending grouped emails to people who don’t need them and often forgot those for whom it would have been useful.
I’m often answered the same thing [...]
I just saw this interesting post on this topic, thanks to Martin Roulleaux-Dugage. The difference between traditional KM and its “2.0″ evolution is that it’s not a task anymore but a way of doing things, a on-the-flow activity.
Take time to classify, fill in forms, stock is real burden that often lead KM projects to fail. [...]
People have to exchange and discuss within the enterprise. Yes…but why? They just have to stick on basic relationships, they’re here for business and nothing more…
Yes but… as said in a Forrester report, Informal learning connects with Corporate Training Programs, when, in 1986 75% of the knowledge people needed to do their day-to-day job [...]