Bertrand Duperrin's Notepad

Thoughts on management, HR, social networks…and enterprise 2.0

" The most successful companies are those that think jointly technological change, work design and the changes in internal social relationships.” Antoine Riboud.
Bertrand Duperrin's Notepad header image 4

Entries Tagged as 'knowledge-workers'

I’m more productive when I get rid of the tools I use

December 22nd, 2008 · View Comments · IT, Information / knowledge management, Intranets & collaborative tools, Organization & Management

After a long reflection I realized that the tools I use were the cause of a high level improductivity. And that the others gives me incredible services.
Try to pay attention to this in the upcomming days. Try to take some distance on your own experience, listen to your colleagues, you friends, and I’m sure you’ll [...]

[Read more →]

Tags: ······

What’s the value of knowledge and experience

September 4th, 2008 · View Comments · Information / knowledge management, knowledge-economy

It’s a very “hot”  question at this time. The blessed days when people could be assessed on hom many pieces they produced a day is over. Now the “knowledge capital” is key, and what has to be assessed is not a controlled production but the ability to face uncertainty and offer solutions.
In brief, expertise, experience, [...]

[Read more →]

Tags: ····

Do enterprises really outsource the right things ?

August 28th, 2008 · View Comments · Human resources, Information / knowledge management, Intranets & collaborative tools, Organization & Management, knowledge-economy

Some of my reflections point to the slow but unavoidable outsourcing of the human side of the enterprise.
First because of organization models and systems that allow companies to focus on their core business : identifying key issues and needs, they can concentrate on elaboring a stragegy to respond…and let others do the rest. The rest, [...]

[Read more →]

Tags: ·········

I spend 28% of my time reading your useless emails !

July 9th, 2008 · View Comments · IT, Information / knowledge management, enterprise 2.0, social computing

That’s what many employees could (should ?) say to their colleagues and managers.
I’ve been pleading for a system which would make the right information find the right people instead of sending grouped emails to people who don’t need them and often forgot those for whom it would have been useful.
I’m often answered the same thing [...]

[Read more →]

Tags: ····

Sharing knowledge is not a task but a way of working

March 18th, 2008 · View Comments · Collaborative practices, Intranets & collaborative tools, information, social computing

I just saw this interesting post on this topic,  thanks to Martin Roulleaux-Dugage. The difference between traditional KM and its “2.0″ evolution is that it’s not a task anymore but a way of doing things, a on-the-flow activity.
Take time to classify, fill in forms, stock is real burden that often lead KM projects to fail. [...]

[Read more →]

Tags: ·····

Why making people discuss about informal business issues is valuable

September 11th, 2007 · View Comments · Collaborative practices, Intranets & collaborative tools, Organization & Management

People have to exchange and discuss within the enterprise. Yes…but why? They just have to stick on basic relationships, they’re here for business and nothing more…
Yes but… as said in a Forrester report,  Informal learning connects with Corporate Training Programs, when, in 1986 75%  of the knowledge people needed to do their day-to-day job [...]

[Read more →]

Tags: ·····