Tag: lean management
Customer relationship
Digital transformation is about making things simpler. Period.
By the way, what is digital transformation ? Search the web, there are as many definitions as...
Management
Holacracy at Zappos : no boss or hierarchy. Really
It was the big announcement of the end of 2013 in terms of management innovation. Zappos announced...
Books I read
Process, enterprise 2.0, lean and agility
Summary: enterprise 2.0 has often been shown as the opposite of formal organizations and processes that have...