Tag: loyalty
Customer relationship
There’s no customer experience without tangible signs of recognition
chauffeur privé, expérience client, fidélité, programme de fidélité, programme de fildélisation, reconnaissance, uber
Customer relationship
What’s the business impact of gamification ?
In brief : gamification is told to have a positive impact on business because it increases loyalty,...
Customer relationship
Customer relationship : between influence and loyalty
In short : businesses try to improve their online influence,get closer to influencers and achieve better customer...
Customer relationship
Is measuring online influence bad for customer service ?
Summary : now that lots of tools exist to measure online influence (or whatever we think it...