Managers use to say that one can’t manage what is not measurable. We can also add that businesses don’t undertake things they can’t drive. So the conclusion is that businesses don’t unertake anything if they can’t measure the result. It may be a statement of the obvioux but it’s always worth reminding it. Talking about [...]
Entries Tagged as 'measurement'
Enterprise 2.0 and the measurement hypocrisy
December 8th, 2009 · View Comments · enterprise 2.0, knowledge-economy
Tags: enterprise 2.0·indicators·knowledge-economy·measurement
Measuring a system is more relevant than Enterprise 2.0 tools ROI
April 7th, 2009 · View Comments · Organization & Management, enterprise 2.0, social computing
Before, everything was simple. When people were asking “what’s the ROI”, the answer was “today you are processing this kind of operations with 100 people working with a calculator and a clipboard, it takes one week and the risk of making errors is obvious. With our solution, it takes only one person to enter the [...]
Tags: enterprise 2.0·evaluation·measurement·ROI·social-software·soo·systemic·systems
Considering the gap between management 2.0 and enterprise 2.0
February 24th, 2009 · View Comments · HR & Management 2.0, Organization & Management, enterprise 2.0
I’ve been neglecting the management 2.0 topic for a long time although it was what this blog was about since 2005. Last years I slowely slipped from management 2.0 to enterprise 2.0, even if I find it sad that there were so many people to discuss about of make companies use 2.0 tools than people [...]
Tags: assessment·autonomy·Communities·control·decision·decision-making·enterprise 2.0·evaluation·gary hamel·goal·hierarchy·Innovation·intangible assets·leadership·management·management-2.0·marketplaces·measure·measurement·organization·re-engeneering·reconfiguration
Social networks : are companies looking for the ROI or something else
January 29th, 2009 · View Comments · Organization & Management, Social Networking, enterprise 2.0
Whatever people may say, it’s still the hot issue of enterprise social networks. Considering ools that that are not processing tools strictly speaking, benefits have to be found on the new way of doing things they make possible rather than in the tools themselves that are only enablers. As I wrote here, benefits are not [...]
Tags: accenture·benefits·enterprise social networks·forrester·km·knowledge-management·measurement·ROI·social networks·strategy maps
You can find the "original" french version of this blog here
