Summary : in a world of conversations and relationships, influence is the new Grail anyone has to acquire and measure. But influence is nothing as long as it does not make people undertake an action that impacts the business. Considered alone from usual business indicators it proves nothing except except a vague ability to spread [...]
Summary : what’s in store for enterprise 2.0 and social business in the upcoming months ? Improving community approaches and search for levers that will allow to sustainably and productively onboard the entire organization would be logical. But another way is possible : considering that most has been done on that matter and that we [...]
Summary : When the world and the economy are transforming, the existing frames of references on which be base our thinking and decision making become obsolete. To adapat to their current and future context, organizations not only should have the vision of what they want to become but also implement it in their employees’ day [...]
Summary : Any project must have KPIs. At first sight, defining indicators is an easy things but observation shows that it’s the contrary, most of all when it’s about a new field that is still being explored. But the problem with wrong KPIs is that, in addition to measuring the wrong things, may bring the [...]
Summary : time measurement is a permanent concern for any organization because it’s tightly connected to productivity : the less time needed to perform a task the more productivity and, so, the less costs. That’s not sure at all in the knowledge economy where time and value are loosely tied. If time measurement is not [...]
Summary : what will happen in the Enterprise 2.0 world in 2011. Making predictions is very difficult because many things will depend on what enterprise 2.0 wants to become. After 5 years of experimentations, thoughts, discussions, there’s enough maturity on methodologies, limits, improvements to be made that we should say the big change is on [...]
Summary : one of the most frequent arguments used in favor of the implementation of an internal social network is productivity improvement through the ability to access and mobilize resources more easily. While that’s an undisputable truth at the individual level (and provided the tool is used by enough people), it does not mean that [...]
Summary : the business process issue recently burst into the enterprise 2.0 world. Sacrilege for some, pragmatic approach without which no value will be created for others, it seems we’ve reach a tipping point. But what are we really talking about ? It’s not about turning unstructured activities into processes but to make it serve [...]
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