Summary : it’s impossible to think about emergent collaboration and self-organized structures without visibility on others’ work. That’s the reason why employees are more and more expected to share statuses related to the progress of their work. An approach that carries many promises and tangible benefits but that’s also time-consuming and complex when business and [...]
Summary :enterprise social messaging is much more complex to understand that a simple enterprise Twitter. It’s about articulating flows, value creation, usage in a very constrained environment. While there are lots of solutions providing social messaging functionalities, the concept is still hard to get for organizations that still lack keys for understanding. A situation that [...]
Summary : Everybody’s talking about social intranets or intranet 2.0 but none have a clear idea of what it can look like. Between the myth of intranets being replaced by social networks and traditional owners of the intranet fearing the end of the top-down model, ideological and functional debates may last for long. A social [...]
Summary : It’s obvious that in many cases traditional project management methods need to become more agile. That’s not without bringing new issues due to the need to keep eveyrone informed of the status of a project that is continuously being re-designed. Social media are very good at addressing the need of narating a project [...]
Summary : Everytime we talk about social media we focus on rich relationships and exchanges, conversations, community feeling, what are very heavy and complex things to make happen. That’s forgetting that there’s a lighter and at least as productive way to use social channels : a short, factual social signal that aims at informing hand [...]
Every year (if not every half-year) a new service becomes the main topic of conversation on the web. The buzz comes, of course, at a so early stage that’s it’s impossible to guess at this time how perenial the success will be and if the service will be able to find a sustainable business model, [...]
To convince peope to start using social media in the workplace it’s important to demonstrate quick personal benefits. And that’s not alsways that easy Let’s consider profiles for instance. What’s my interest in filling in a rich profile where I’ll share many informations about me and know that the more socially active I’ll be the [...]
I’d like to share some thoughts about what our work environment may look like in a close future if what I think being two main trends manage to reach maturity. The first is “ambient awareness”. a word I find more relevant than microblogging which is only its embodying in terms of toosls. That’s the ability [...]
I already wrote many posts about social CRM on this blog and I recently had the (unfortunate ?) opportunity to add a real life experience to my thoughts. Those who’d prefer to pass over the narative of a long story may directly go to the bottom of the page to read the conclusion. The situation [...]
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