HR 2.0 as an ongoing process

This post is the continuation of the one I wrote on the central role HR have to be given in the change process businesses need to undertake to grow in the current economy.

Most often, identifying a need implies that a project has to be undertaken. A project is made of a number of known and planned actions. Is the need about training, a training program will be undertaken. A need about HR marketing (retaining staff members, improving employer’s brand) ? It will be a communication project. Etc..

HR 2.0 or, not to mix things, adopting social computing tools from the web 2.0 to serve an HR strategy imply a new way of doing things. I don’t say it has to replace all what’s being done now, it has rather to be seen as something complementary.

In the above mentioned post I wrote that HR people will have to learn how to deal with the fact we were mainly talking about things that have an impact n HR and that are not into their hand but in line manager’s. HR having to pilot managers, provide them with a framework but not having to be directly involved in end actions.

Here are a few examples.

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Enterprise 2.0 and Human Capital Management to support strategy

As we saw in a previous post, since human, information and organization capital support all the processes that create value, the question we have to answer is whether all these things we put in this “big bag” called enterprise 2.0 can help developing this pool of value. Or to make it clearer : in which way a company can rely on enterprise 2.0 to achieve its goals.

I’ll start with a warning : when saying enterprise 2.0 I’m talking in a broad sens, which also includes management practices and culture in addition to the tools. I don’t believe in the tool-centric definition that reduces a company to the tools it uses and forget its rules, its people, its culture, its history.

I’ll also add that what I say is “how can enteprise 2.0 help” : in no way I’d think that enteprise 2.0 would be self-sufficient. What we’re talking about must be used together with many existing things.

So let’s start our first step : human capital.

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