Survey on the use of IT in french companies

Two weeks ago I was invited by Microsoft to attend the presentation of a survey on the use of IT in fench companies. Two things made it really interesting

• Although the fact new generations were transforming the use of IT, there was no global study to quantify and qualify it.

• The methodology was neutral and exhaustive : they started with general considerations and focused step by step to get to business cases. So the survey provides sociological elements, that were qualified, assessed, turned into busines practices etc… Each step was managed by a specialized partner (Eranos, Added Value, Ifop andt BearingPoint ).

Let’s see what’s in.

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Microsoft + Yahoo : why I don’t buy it

microsoft-yahoo-miahoo.jpgSince the news of the MS offer for Yahoo, I felt a lot of enthusiasm around me. People were talking of technology, of tools, of stocks and bottom line (of course…). It seems like “something wonderful” was happening.

I’m far from sharing this opinion.

Ok, according to numbers, to products, this may sound great. But what matters is creating value in the future, and that’s not only a matter of numbers you just add. It’s also a matter of people, those who innovate, those who make software, those who give their best to their company. Although this new couple represents lots of money and lots of (sometimes) complementary products, the question is to know if they’ll be able to create, in the future, as much ore more value as when they were single.

Answering this question is not a matter of technology or available cash : it’s a matter of people. What makes people give their best ? It’s because they’re highly engaged, share a vision, feel like being a part of something, feel comfortable in a corporate culture.

So the question is : can MS and Yahoo’s culture mix together ?

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Bill Gates about the Second Digital Decade

Yesterday I was invited by MEDEF (the French Entrepreneurs Association) to attend Bill Gate’s keynote. He shared with us his vision of the future, how people and information will be more and more connected, and how it will affect both our private and professional lives.

I’m sure this was nothing really new for a few people, especially the very few bloggers and web 2.0 savvy people in the audience, but what is common for some of us, like sharing docs, sharing ideas, working together on Google Docs, doing video conferences every time it’s possible, using IM… is often the picture of a far future for a lot of executives. Such keynotes by such people helps them understand what things are going to be and that it’s not future but present for lots of people, and especially those they’ll hire in the next months.

For people like us it’s also a good way to measure the gap between early adopters and “real companies” and understand they’ll need help on their road to emerging practices, especially because it’s not a matter of technology (which is already available) but rather a matter of philosphy, of states of minds that have to change.

I won’t write as much about this keynote as I did on my french blog because you can watch the video here. For once I have an english spoken video to post here…

My only conclusion is that in such a changing world, with new technologies making new behaviors possible in our every day life, companies can’t stay on the side on the road : they’ll have to adopt both technologies and behaviors if they want to stay in the game.

Collaboration or office automation application 2.0?

intranetLast week I attended a Microsoft prensatation about “collaborative work optimization and information organization” based on their new SharePoint and Office packages.

Hearing concepts and premises I was satisfied Microsoft was going the 2.0 way. In fact I had some doubts after they started their “people ready” campaign, because at this time we didn’t know anything about the solutions that will embody the concept.

So, saying people are the main company’s wealth, Microsoft was to provide tools that allow people to create value the easiest way. And they did it. In fact their new solution allows to share everything and use what others have published, modify and embetter it with versionning abilities. Sharepoint also permits people to have their own publication space on the intranet, such as blog or wikis.

I do agree with them when they say people have to find in the company what they’re used to find outside such as IM, blogs, collaborative tools (like google docs for example ;-) ) and I’m happy such a software editors shows doubtfull people in which way things are now going.

On the other hand I’m not convinced on two points.

First about personnal information publishing. What’s important is not to make people publish things on the intranet, it’s to use what’s published to build things, to innovate and capitalize all the brainstormings that are born from exchanges. That’s, according to me, the difference between sharing and collaboration, between giving what you have and making things together. Furthermore I’m not sure it will help companies to win their big challenge: make collaboration be a lever of innovation. To do so you don’t have only to share documents but also thought, ideas, and confront them.
Second, I’m affraid their wrong when they say (I’d rather say when the Microsoft sales manager that made the presentation says) that there’s no need to provide a specific help to make people adopt the practices that will make the success of those new applications because they’re already comfortable with all that, considering everyone now use blogs, wikis, IM, web 2.0 services. Althought I’d like it to be true I’m affraid they’re too optimistic. Only a part of the population is familiar with that. And young newcomers in companies are not enough to make things change. They can help but as they will still be a minority for a few years, we have to work with everybody to make new practices appear. What is more we can’t left “1.0″ people aside a major evolution that will change the way we work together and the way we use web services. I’m convinced those tools need change management to be fully efficient.
As a conclusion I consider this new offer as a very important step on the road of collaboration. But only a step as its more dedicated to share rather than to collaborate. This step is necessary  to go further but not enough to build a real collaborative organization. It’s rather a Google docs like and seems to be still document centric and not people centric enough. But they’re going in the right direction…too slowly but in the right direction.