Tag: omnichannel
Customer relationship
Companies are not omnichannel at all! Irritant #10 of the employee experience
Omnicanality is the enterprise's new Holy Grail. Firstly because it is the logical evolution of e-commerce that...
Customer relationship
When e-commerce doesn’t play collectively if fails
It's taken for granted that no business can avoid e-commerce. Even if that seems obvious today, it's...