Tag: open innovation
Collaboration
Agility : towards the “market enterprise”
In brief : Enterprise 2.0 and Social Business aim at a flexible and disintermediate allocation of intangible...
Customer relationship
Social CRM is not about media but a new approach to customer relationship
Summary : everyone has an idea, even a rough one, of where social CRM is taking us...
Innovation
Are customers more reliable than employees ?
Some call it crowdsourcing, open innovation, participative innovation, distributed innovation, sometimes (and that how things should end)...
Collaboration
Enteprise 2.0 : real benefits for whom makes efforts
McKinsey recently issued a new report in the line of what they already published these last months....
Collaboration
My Webcom 2009 in a few words
You may have a few ideas of what I liked at webcom if you followed my twitts...
Collaboration
Community management is about business, not claptrap
I recently bumped into a post putting community managers on their guards : if they can't demonstrate...
Innovation
The Next Step in Open Innovation
Distributed innovation, collaboration with clients and partners are becoming central in companies' strategic reflexion.
To learn more about...