Tag: operations
Employee Experience
2023 Employee Experience Barometer: the employee experience confronted with its contradictions
The 2023 edition of the parlons RH employee experience barometer has just been released, with this year's...
Operational Excellence
The open space is not a factory but sometimes you should look at it that way
There is nothing more different than industry and the service industry, especially office work. Different activities, different...
Collaboration
Putting people at the center: much more than care
Since I have been working there has not been a time when I have not heard that...
Employee Experience
You don’t have to be HR to have an impact on the employee experience
This article comes back to the recurrent question of who to entrust with the employee experience topic...
Human resources
The work of the future will be designed around the “job to be done”
Thinking about the future of work requires a number of changes in perspective. We saw earlier, for...
Employee Experience
Experience is the new name for quality and is the result of operational excellence
I have always been convinced that there is a lot to be gained by looking at what...
Operational Excellence
Employees must follow the processes. Are you sure?
Processes are reassuring for the business because they allow it to rely on the system to avoid...
Operational Excellence
Knowledge workers, the excluded from operational excellence?
There is one comparison that has always surprised me. The one between the manufacturing industry and the...