Bertrand Duperrin's Notepad

Thoughts on management, HR, social networks…and enterprise 2.0

" The most successful companies are those that think jointly technological change, work design and the changes in internal social relationships.” Antoine Riboud.
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Entries Tagged as 'organization'

About enterprise 2.0 and ERPs

March 11th, 2010 · View Comments · Organization & Management, enterprise 2.0

I’ll soon take a part in a webTV discussion which theme is “Is enterprise 2.0 the antithesis of ERP” organized by the great Techtoc.tv team (ok…that’s all in french). The preparatory discussions are rather heated, what’s promising for the debate. Meanwhile, I’d like to share some thoughts about the issue we’ll debate.
ERP ? That’s to [...]

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Enterprise 2.0’s weakness ? Decision

December 29th, 2009 · View Comments · Recommended Bookmarks

Let’s assume that, through a mix a community management and socio-collaborative management, businesses manage to make information and people for identifiable and accessible in order to facilitate and accelerate workaday execution, solve problems and invent tomorow’s products and operating models. Even if that sounds seducing, there’s something wrong in the reasonning.
All these dynamics and informations [...]

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Enterprise 2.0 adoption : you need both a voice and a screwdriver

December 24th, 2009 · View Comments · Organization & Management, enterprise 2.0

This is a sequel of my previous post related to enterprise 2.0 adoption, enriched by the many discussions and comments that followed. Here’s a synthesis of what emerged from that.
• There must be someone on the driver seat
As Oscar Berg pointed out, there must be someone in the driver’s seat. Seen from this angle, of [...]

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GE, enterprise 2.0 since….1989

October 13th, 2009 · View Comments · Communities, Intranets & collaborative tools, Organization & Management, enterprise 2.0

One of the the most frequently mentioned enterprise 2.0 successful project is General Electric’s SupportCentral. It’s true that their numbers are really impressive even for those who usually criticize anything that’s about 2.0. So, inevitably, people wonder how they dit it.
The recipe is obviousl well known : a long term project, deeply anchored in employees’ [...]

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From the enterprise that adds to the one that removes

July 16th, 2009 · View Comments · Organization & Management

Still in the “how to adapt the way we work to new challenges”, a frequent question is to know how to get employees involved.
If we rely on what I said here, three cases can be distinguished.
- when employees follow rules, processes.
- when employees are left alone and have to go out of the usual patterns [...]

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The impossible modeling of the social enterprise as such

June 30th, 2009 · View Comments · Organization & Management, enterprise 2.0

I really liked Jeremiah Owyang’s work on the future of the social web a lot, just as the discussion we had when he visited Paris. I wondered if such a model can apply to enterprises, the kind of thing that is intellectually challenging whitout being sure if would be of any use.
I quickly came to [...]

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The three dimensions of enterprise 2.0

June 16th, 2009 · View Comments · Organization & Management, Social Networking, enterprise 2.0, social computing

There are many discussions on what enterprise 2.0 is, what it implies. There are many different visions, depending on each one’s interests. From one extreme to the other we start from an utilitarian vision (providing with new tools)  to end with a cultural big bang (new philosophy of organization and economics, new human-centric values). One [...]

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From the 5 eras of social web to transforming organizations

May 25th, 2009 · View Comments · Organization & Management, social computing

I had the chance to meet up with Jeremiah Owyang during his last coming in Paris. He presented us his report on the the future of social web. An interesting discussion followed, then we came to have a drink and carried on.
One thing I used to sense and which was confirmed is the specificity of [...]

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My Webcom 2009 in a few words

May 14th, 2009 · View Comments · enterprise 2.0, social computing

You may have a few ideas of what I liked at webcom if you followed my twitts yesterday, but before going deeper into each topic into future posts, here’s what I found really interesting. Some thoughts, ideas, favorites in a jumble
• Don’t refuse abnormality because it’s tomorrow’s normality. Cycles from the one to the other [...]

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How to get results through social networks

May 14th, 2009 · View Comments · Organization & Management, Social Networking

It’s been a while I haven’t shared one of my “paper” readings. The most interesting book I’ve read these last months is Driving Results Through Social Networks: How Top Organizations Leverage Networks for Performance and Growth.
Businesses are now getting very interested in social networks, making the same mistakes they often did with communities : having [...]

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