It’s time to sum up all the thoughts I had these last months. I tried to start from both the concerns expressed by C level managers asking for a global vision and ground managers who needed a “hands on” vision because they don’t have time to waste to try to understand such nebulous things. Having [...]
Entries Tagged as 'process'
How to understand and position enteprise 2.0 in the real enterprise
December 1st, 2009 · View Comments · Communication, Communities, HR & Management 2.0, Organization & Management, Social Networking, enterprise 2.0, social computing
Tags: adoption·attention·business process·Communities·community management·crowdsourcing·customers·enterprise 2.0·human-capital·implementation·information capital·informational capital·internal-communication·management·management 2.0·marketing·process·social management·socio-collaborative management·support
You want your employees to be more “social” ? Rely on their selfishness
November 3rd, 2009 · View Comments · Organization & Management, Social Networking, enterprise 2.0, social computing
Among all the projects that have a “2.0 label”, it’s possible to make a distinction between those that are mainly about social networkings and those that aim at bringing traditional office applications on the cloud. Each kind addresses specific needs and has its own barriers. In one case it’s about changing the way people work, [...]
Tags: adoption·bpm·business process·crm·enterprise 2.0·erp·Office 2.0·process·routine·social routine·social-software
Enterprise 2.0 : adoption through social routine
October 27th, 2009 · View Comments · Organization & Management, Social Networking, enterprise 2.0, social computing
Nearly everydody now admits that the only way to make a social software project succeed (and make people adopt the new tools) and be a source of value is to link it to the core of employee’s day to day job and life. What implies some attention as to be paid to a few trivial [...]
Tags: adoption·enterprise 2.0·process·routine·social routine·workflows
People Centric Organizations ? Not that sure…
September 24th, 2009 · View Comments · Human resources, Organization & Management, Social Networking, enterprise 2.0, social computing
One of the most common thing we can hear about enterprise 2.0 is that “it’s about people”. Even if it delivers a meaningful meassage, it brings more questions than it solves, leaving enterprises into doubt, if not in fear. I’m not even sure that everybody agree on what it means at the end. “It’s about [...]
Tags: engagement·enterprise 2.0·Human resources·information capital·management·motivation·people centrism·personal branding·process·sense·social capital·social media·ugc·unions
Is Netflix the right example of enterprise 2.0 ?
September 8th, 2009 · View Comments · HR & Management 2.0, Organization & Management, enterprise 2.0
Netflix recently issued a 128 slides document explaining their culture, their organizational model, their management and the way they work. It attracted a lot of attention and advise you to read it before carrying on.
Culture
View more presentations from reed2001.
According to many people, Netflix issued the reference enterprise 2.0 manifesto, or rather the management 2.0 manifesto. [...]
Tags: cisco·culture·deming·enterprise 2.0·management·management 2.0·Netflix·process·quality·ricardo-semler·socialization
Enterprise 2.0 : the truth is in the middle
September 1st, 2009 · View Comments · Organization & Management, enterprise 2.0, social computing
As you may have notices in my latest posts (and it will continue in the future ones), questions related to enterprise 2.0 (the name does not matter, it’s one more evolution process as there were already many in the past, and a new name for many olds things), it’s not a matter of break but [...]
Tags: adoption·culture·enterprise 2.0·process·production·socialization
Social CRM needs more than a CRM approach
August 24th, 2009 · View Comments · Organization & Management
Ross Mayfield recently published a fundamental post about “social CRM“. The statement of fact is simple : 1% of customer’s conversations improve the organizational knowledge, 9% touch the organization without changing anything and 90% are not heard at all, businesses miss an impressive source of possible improvemens. I’m not meaning 100% of these conversations are [...]
Tags: conversations·crowdsourcing·Innovation·marketing·process·quality·social crm·value chain
Socializing your decision making process
August 4th, 2009 · View Comments · Collaborative practices, HR & Management 2.0, enterprise 2.0
A good example of process socialization is about decision making. A few weeks ago I read this interesting paper from Olivier Sibony (Associate Director at McKinsey). Since the article is in French I hope Google Translator will provide you with a good english translation.
What is it about ?
Making the right decisions is key to be [...]
Tags: cisco·decision·decision-making·finance·financial performance·indicators·mckinsey·olivier sibony·process·ROI·socialization
Socialize your business ? What does it mean ?
July 21st, 2009 · View Comments · Organization & Management, Social Networking, enterprise 2.0, social computing
So this is the continuation of the reflection I started here. The purpose is not to discuss any management related thing but to position enterprise 2.0 regarding to the real enterprise.
Why ? Because lots of feedbacks converge on this point. The question about Enterprise 2.0 is not anymore about knowing what are the benefits, if [...]
Tags: adoption·enterprise 2.0·ownership·process·routine·socialization·value chain·value chain 2.0
The twilight of enterprise 2.0 and the emergence of process socialization
July 7th, 2009 · View Comments · Organization & Management, Social Networking, enterprise 2.0, social computing, strategy
The last Enterprise 2.0 conference in Boston sounded the knell of many illusions. It won’t be a surprise for anyone, we’ve been talking about that for months and feeling it was coming. First, the beginning of a move of enterprise 2.0 toward the real enterprise, then a try to integrate the social phenomenon in the [...]
Tags: adoption·business process·enterprise 2.0·process·socialization·value chain
You can find the "original" french version of this blog here
