Bertrand Duperrin's Notepad

Thoughts on management, HR, social networks…and enterprise 2.0

" The most successful companies are those that think jointly technological change, work design and the changes in internal social relationships.” Antoine Riboud.
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Entries Tagged as 'ROI'

Socializing your decision making process

August 4th, 2009 · View Comments · Collaborative practices, HR & Management 2.0, enterprise 2.0

A good example of process socialization is about decision making. A few weeks ago I read this interesting paper from Olivier Sibony (Associate Director at McKinsey). Since the article is in French I hope Google Translator will provide you with a good english translation.
What is it about ?
Making the right decisions is key to be [...]

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When does the value of a “social object” have to be measured ?

June 2nd, 2009 · View Comments · Information / knowledge management, Social Networking, enterprise 2.0, social computing

Let’s be clear, I’m talking about value, not about ROI (although the one is a part of the other) and about “social objects” in the large sense of the word : everything that can exist on a social platform, when using social software. It may be a content, an information specially generated, an information shared [...]

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How to get results through social networks

May 14th, 2009 · View Comments · Organization & Management, Social Networking

It’s been a while I haven’t shared one of my “paper” readings. The most interesting book I’ve read these last months is Driving Results Through Social Networks: How Top Organizations Leverage Networks for Performance and Growth.
Businesses are now getting very interested in social networks, making the same mistakes they often did with communities : having [...]

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ROI of enterprise 2.0 : let’s use old recipes

April 28th, 2009 · View Comments · enterprise 2.0

A pragmatic approach used by many people is to say that, since we’re talking about a paradigm shif, the calculation of ROI can’t be done according to our current thinking processes and deserves an empiric approach.
Of course, knowing that there is no blinder person that the one who don’t want to see, some may answer [...]

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Enterprise 2.0 is not only about communities

April 28th, 2009 · View Comments · Communities, Organization & Management, enterprise 2.0

Since social media have been making its first steps inside enterprises and the context of enterprise 2.0 has been emerging, everybody has been talking about communities. As a matter of fact there’s no better tools to facilitate exchanges within communities, a very orld concept that was given a new youth by this “social revolution”. But [...]

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Measuring a system is more relevant than Enterprise 2.0 tools ROI

April 7th, 2009 · View Comments · Organization & Management, enterprise 2.0, social computing

Before, everything was simple. When people were asking “what’s the ROI”, the answer was “today you are processing this kind of operations with 100 people working with a calculator and a clipboard, it takes one week and the risk of making errors is obvious. With our solution, it takes only one person to enter the [...]

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Social networks : are companies looking for the ROI or something else

January 29th, 2009 · View Comments · Organization & Management, Social Networking, enterprise 2.0

Whatever people may say, it’s still the hot issue of enterprise social networks. Considering ools that that are not processing tools strictly speaking, benefits have to be found on the new way of doing things they make possible rather than in the tools themselves that are only enablers. As I wrote here, benefits are not [...]

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Enterprise 2.0 : my predictions for 2009

December 18th, 2008 · View Comments · HR & Management 2.0, Human resources, Organization & Management, Social Networking, enterprise 2.0, knowledge-economy, social computing

Honestly I was not sure I would conform to the annual predictions tradition. Finally, since my 2008 edition was not that bad (shift from “social tools at people’s disposal” to the acknowledgement it needed inclusion in business process) and Susan kindly asks for it, I’ll try to do something interesing this year.
That said, I will [...]

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Enteprise 2.0 : stop self-medication

December 7th, 2008 · View Comments · Organization & Management, enterprise 2.0

As the “enterprise 2.0″ phenomenon is more and more mature, reflections about “what it it” are being slowly replaced by thought about organization, the financial side, feedbacks and “how can we do it” ?
Even if there are few directrix, there are as many way to succeed than there are many companies, the organizational and management [...]

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Collaborative enterprise project : Feedback Needed

November 26th, 2008 · View Comments · Collaborative practices, Organization & Management, enterprise 2.0, knowledge-economy, strategy

One of my contacts is progressing on the HR component of a corporate project. He lauched some projects, initiatives and would like to exchange about it with people with similar experciences in order to share best practices, idees and make headway together.
Here’s his request.
Hi,
I am managing a programme called Alstom collaborative Way. I’d like to [...]

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