Let’s be clear, I’m talking about value, not about ROI (although the one is a part of the other) and about “social objects” in the large sense of the word : everything that can exist on a social platform, when using social software. It may be a content, an information specially generated, an information shared [...]
Entries Tagged as 'ROI'
When does the value of a “social object” have to be measured ?
June 2nd, 2009 · 1 Comment · Information / knowledge management, Social Networking, enterprise 2.0, social computing
Tags: bottlenecks·information·intangible assets·knowledge-economy·knowledgeworkers·ONA·production·ROI·social computing·social networks·social-software·strategy maps·value
How to get results through social networks
May 14th, 2009 · No Comments · Organization & Management, Social Networking
It’s been a while I haven’t shared one of my “paper” readings. The most interesting book I’ve read these last months is Driving Results Through Social Networks: How Top Organizations Leverage Networks for Performance and Growth.
Businesses are now getting very interested in social networks, making the same mistakes they often did with communities : having [...]
Tags: business networks·corporate social networks·ONA·organization·ROI·social networks
ROI of enterprise 2.0 : let’s use old recipes
April 28th, 2009 · No Comments · enterprise 2.0
A pragmatic approach used by many people is to say that, since we’re talking about a paradigm shif, the calculation of ROI can’t be done according to our current thinking processes and deserves an empiric approach.
Of course, knowing that there is no blinder person that the one who don’t want to see, some may answer [...]
Tags: adoption·empirism·enterprise 2.0·experimentation·methodology·ROI
Enterprise 2.0 is not only about communities
April 28th, 2009 · No Comments · Communities, Organization & Management, enterprise 2.0
Since social media have been making its first steps inside enterprises and the context of enterprise 2.0 has been emerging, everybody has been talking about communities. As a matter of fact there’s no better tools to facilitate exchanges within communities, a very orld concept that was given a new youth by this “social revolution”. But [...]
Tags: business networks·Communities·communities-of-practices·enterprise 2.0·enterprise social networks·ROI·social networks
Measuring a system is more relevant than Enterprise 2.0 tools ROI
April 7th, 2009 · 1 Comment · Organization & Management, enterprise 2.0, social computing
Before, everything was simple. When people were asking “what’s the ROI”, the answer was “today you are processing this kind of operations with 100 people working with a calculator and a clipboard, it takes one week and the risk of making errors is obvious. With our solution, it takes only one person to enter the [...]
Tags: enterprise 2.0·evaluation·measurement·ROI·social-software·soo·systemic·systems
Social networks : are companies looking for the ROI or something else
January 29th, 2009 · 1 Comment · Organization & Management, Social Networking, enterprise 2.0
Whatever people may say, it’s still the hot issue of enterprise social networks. Considering ools that that are not processing tools strictly speaking, benefits have to be found on the new way of doing things they make possible rather than in the tools themselves that are only enablers. As I wrote here, benefits are not [...]
Tags: accenture·benefits·enterprise social networks·forrester·km·knowledge-management·measurement·ROI·social networks·strategy maps
Enterprise 2.0 : my predictions for 2009
December 18th, 2008 · 3 Comments · HR & Management 2.0, Human resources, Organization & Management, Social Networking, enterprise 2.0, knowledge-economy, social computing
Honestly I was not sure I would conform to the annual predictions tradition. Finally, since my 2008 edition was not that bad (shift from “social tools at people’s disposal” to the acknowledgement it needed inclusion in business process) and Susan kindly asks for it, I’ll try to do something interesing this year.
That said, I will [...]
Tags: accountancy·accounting·BIP·business intelligence·business model·business networks·business process·demin·digital-natives·e20prediction·enterprise 2.0·generation y·immaterial assets·intangible assets·intellectual capital·management·management-2.0·millenials·mobility·organization·ROI·social business·theory of constraints
Enteprise 2.0 : stop self-medication
December 7th, 2008 · 1 Comment · Organization & Management, enterprise 2.0
As the “enterprise 2.0″ phenomenon is more and more mature, reflections about “what it it” are being slowly replaced by thought about organization, the financial side, feedbacks and “how can we do it” ?
Even if there are few directrix, there are as many way to succeed than there are many companies, the organizational and management [...]
Tags: adoption·alignment·enterprise 2.0·management·organization·project·ROI·strategy·web-2.0
Collaborative enterprise project : Feedback Needed
November 26th, 2008 · No Comments · Collaborative practices, Organization & Management, enterprise 2.0, knowledge-economy, strategy
One of my contacts is progressing on the HR component of a corporate project. He lauched some projects, initiatives and would like to exchange about it with people with similar experciences in order to share best practices, idees and make headway together.
Here’s his request.
Hi,
I am managing a programme called Alstom collaborative Way. I’d like to [...]
Tags: alignment·alstom·coaching·collaboration·competences·enterprise 2.0·Human resources·knowledge·ROI·value
Tools on the cloud for “on the ground” benefits
November 13th, 2008 · No Comments · Social Networking, enterprise 2.0, knowledge-economy, social computing
Even if cloud computing is not the same thing as social software and enterprise 2.0 et is more about the way tools are delivered than functionnal classication, it makes interesting shortcuts in order to remind people of some obvious things that are too often forgotten.
I always repeat that social tools related benefits are not to [...]
Tags: cloud computing·enterprise 2.0·intangible assets·knowledge-economy·networks·ROI·seesmic·social computing·social networks·value·web-2.0
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