Better information sharing improves organizational performance (and save oil)

July 5, 2008 By Leave a Comment

I often evoke organisational performance issues to conclude that rethinking the way information circulates within companies an making it possible for people to build their own information supply chain is key.

Experiences teaches us it’s really works and provide tangible benefits. It’s what Wallem, a shipping company, did, relying on RSS (you know, this technology many companies don’t want to use and most IT dept are fighting against…) and saved 8% (ie $400M).

Let me mak clear that it’s not about using less fuel for ships, it’s not about oil management, it’s about organization and information management, not providing people not the information we think they need but making it possible for them to easily find the information they need and nothing more, in order to do tjeir job and make better decisions.

Read more  here.

Filed Under: Enterprise 2.0 & Social Business, Knowledge & Information management, Management & HR, Web & Usages Tagged With: , , , , , ,

What emails can’t do, and how much they cost

November 5, 2006 By 2 Comments

emailHow many emails a day do you receive? And how long does it takes to read it all? 2 hours? How many of them are useful ? 50% ? Considering every people in your company have to face the same situation try to calculate according to the hourly salary how much does it cost in wasted time.

Amazing, isn’t it.

The main problem with emails is that you’re not sure the right information is delevered to the right person.If I have something to say to a defined person and I’m sure no one would be interested in, I can mail.

But what if I have an information that’s not usefull for me but may certainly be valuable for someone else? The kind of infomation that may be used very quickly because the opportunities won’t last a long time.

If I refer to my hierarchy, the time it will take to “climb” the stairs and then to be validated and given to everyone it will be to late.

If I mail it to “all employees” it will be non productive and nearly a spam.

If I had the opportunity to publish a non intrusive way in a system that notifies only people who are interested in (and only them) that would be quite efficient.

In a lot of cases I think, for everybody’s good, a publishing platform with a smart alert system would be more adapted.

Like an internal blog with RSS alerts on keywords? Why not…

With such a platform you can publish as easily as an email, you don’t bother people that’s not interested in, and information is available for everyone who needs it even if you don’t know them.

Filed Under: Intranets and digital workplace, Misc. Tagged With: , , ,