I wrote a lot about community management these last month for a simple reason: there’s so much confusion about a topic that’s said being strategic that heading for disaster and throwing the baby with the bathwater is a really actual risk. But by dint of thinking about it again and again, it seems to me [...]
I’d like to sum up some lessons learned thourgh the discussions that followed by post about “the Community Management Bible“. As a matter of fact we can endlessly discuss about community managers, their role, worry about possible excesses and irrelevant uses, but it’s useless if we don’t talk about the same thing. We are forced [...]
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