Bertrand Duperrin's Notepad

Thoughts on management, HR, social networks…and enterprise 2.0

" The most successful companies are those that think jointly technological change, work design and the changes in internal social relationships.” Antoine Riboud.
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Entries Tagged as 'social-software'

Enterprise 2.0’s weakness ? Decision

December 29th, 2009 · View Comments · Recommended Bookmarks

Let’s assume that, through a mix a community management and socio-collaborative management, businesses manage to make information and people for identifiable and accessible in order to facilitate and accelerate workaday execution, solve problems and invent tomorow’s products and operating models. Even if that sounds seducing, there’s something wrong in the reasonning.
All these dynamics and informations [...]

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Are you “on demand” or “when we can” ? Enterprise 2.0 and the customer perspective

November 19th, 2009 · View Comments · Recommended Bookmarks

What does social software bring ? Nothing by itself (contrary to many others, a social app doesn’t process or treat anything but allow people to do things…) but since it makes some things more easy to do it should, in principle, help to improve performance and productivity for many kind of tasks provided people understand [...]

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Community management Vs Socio-Collaborative management : how to make the right choice

November 17th, 2009 · View Comments · Communication, Communities, HR & Management 2.0, Organization & Management, Social Networking, social computing

I already wrote how dangerous it was to use community management for every kind of purpose, and that instead of seing communities everywhere (which need community managers), enterprises have to learn to recognize groups who only need a “simple” manager who’s doing his job right.
Using social platforms in the context of teamwork has a purpose [...]

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Enterprise 2.0 case studies says “it’s possible”…and nothing more

November 6th, 2009 · View Comments · IT, Organization & Management, enterprise 2.0

As usual, when a hange that’s both organizational and technological happens, everyone is looking for case studies to be convinced. But as the first solid cases come about social media, it looks like doubt remains, that cases are not close enough to people’s concerns to convince them. How many times can we hear “they don’t [...]

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You want your employees to be more “social” ? Rely on their selfishness

November 3rd, 2009 · View Comments · Organization & Management, Social Networking, enterprise 2.0, social computing

Among all the projects that have a “2.0 label”, it’s possible to make a distinction between those that are mainly about social networkings and those that aim at bringing traditional office applications on the cloud. Each kind addresses specific needs and has its own barriers.  In one case it’s about changing the way people work, [...]

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So you are a marketing professional, passionate about social software and looking for a new challenge ?

October 30th, 2009 · View Comments · News

If you recognized yourself in the title of this post, maybe I’ve got something for you.  A leading european player in the enterprise social software field I know very well, considered as a visionary in  the last Gartner Magic Quadrant for social sotware in the workplace is hiring its VP marketing.
So if you live in [...]

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Your indicators say that your online communities are very busy ? So what ?

October 20th, 2009 · View Comments · Communities, Organization & Management, enterprise 2.0

When a social media project is launched, whether internal or external, it’s often structured in groups or communities. What every project manager fear is to end with empty or moribund communties, so making them busy is an obvious goal from which indicators are drawn. This is pure logic. These indicators are linked to the the [...]

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Which future for middle managers ?

October 1st, 2009 · View Comments · Human resources, Organization & Management, enterprise 2.0, social computing

Among the subjects that are classified “sensitive” by many companies, middle management is not one of the least. It’s easy to understand that the latter will be widely impacted by the emergence of networked ,”unintermediarized” organizations, what brings legitimate fears. Companies fear the consequences of mid-managers fears and reaction and want to preserve the internal [...]

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