Bertrand Duperrin's Notepad

Thoughts on management, HR, social networks…and enterprise 2.0

" The most successful companies are those that think jointly technological change, work design and the changes in internal social relationships.” Antoine Riboud.
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Entries Tagged as 'stakeholders'

A socialnomics Manifesto

October 12th, 2009 · View Comments · Communication, Ideas & innovation management, Organization & Management, Social Networking, social computing

I rencently mentioned the word “socialnomics“. Whatt’s the interest ? In an interconnected world (not only by the net…a world were everything can impact everything, it’s essential to understand the context to define the systems (enterprise, project, organization, management) we have to implement. So let’s try to summarize things.
- the world is full of stakeholders. [...]

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Enteprise 2.0 : real benefits for whom makes efforts

September 15th, 2009 · View Comments · Organization & Management, Social Networking, enterprise 2.0, social computing

McKinsey recently issued a new report in the line of what they already published these last months. It’s about the benefits enterprises can take from enterprise 2.0. After having focused on what makes successs possible, McKinsey is now starting to evaluate concrete beenetids. As often, I’d say that those who are closely following the “E2.0 [...]

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Beyond social CRM : social stakeholders management

August 31st, 2009 · View Comments · Organization & Management, strategy

Last week I wrote what social CRM meant to me. It’s the inevitable step toward the implementation of a customer relationship management of a new nature. Clients are not only marketing objectfs or elements of a sales pipe anymore but people with whom businesses built things on a long term perspective, beyond the sacred purchase [...]

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